Earnings on positions in NPOWER COMMERCIAL GAS
NPOWER COMMERCIAL GAS is looking for employees for positions:
- maintain accurate records for single and multi-site customers by reconciling accounts and resolving discrepancies using various systems and reports
- contact customers directly to resolve outstanding debt issues and ensure timely payment
- monitor collection performance against key business metrics and drive actions to meet targets
- track and report on debt position, cash forecasts, disputes, and customer responses
- analyse complex, high-value accounts to improve contact success and accelerate cash recovery
- manage daily ticket workflows, ensuring tasks like refunds, queries, and allocations are completed within SLA
- support debt escalations and take appropriate action to recover overdue payments while maintaining clean and accurate accounts
- credit Control Specialist