NOVUS RECRUIT in Poole Salary
LYTCHETT HOUSE 13 FREELAND PARK WAREHAM ROAD POOLE BH16 6FA ENGLAND
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Earnings on positions in NOVUS RECRUIT
NOVUS RECRUIT is looking for employees for positions:
warehouse operatives
Responsibility
- job Purpose
- provide support by out bounding customers to understand and resolve questions and issues prior to the customer highlighting
- investigate diligently any issues raised ensuring excellent service is delivered to retain the customer
- manage own workload, regularly updating where appropriate internal and external customers ensuring a timely resolution
- task orientated work with a requirement to contribute to the overall customer retention mission
- this position is responsible for outbound customer contact and issue resolution with an emphasis on customer retention and loyalty. This is a high-volume task driven role. Key Accountabilities
- ability to navigate several systems to support in the resolution
- accountable for own metrics including First Contact resolution and Customer Satisfaction, driving more promoters
Requirements
- 37.5 hrs per week
- temp : approximately 2-3 months to cover peak period