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NORWICH AIRPORT TAXIS is looking for employees for positions:
customer service
customer service
manager
security officer
hgv mechanic
support engineer
Working hours
part-time
Responsibility
deal with telephone, email and face to face enquiries on the Customer Services / Information Desk
prepares all documentation in compliance with DFT, IATA, CAA and airline requirements
to continuously liaise with the CSS to maintain required stock levels at all times and ensure that the correct equipment is in place for the shift
to report any loss/breakages or shortages in equipment as well as reporting any dangerous, damaged or faulty equipment and accidents which may occur
deals promptly with Property Irregularity Reports and instigates tracing action for mis-routed baggage
to ensure that the correct cleaning is carried out on a daily/weekly basis
to pass on feedback to the CSS from customers and to feedback any areas of concern relating to customer satisfaction that may occur during service and to have sound knowledge of the company’s complaint handling procedure
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