NORTON GROUP

Responsibility

• norton Way Group
• group - Sales
• full time
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• permanent
• location: Norton Way Group, Letchworth Garden City, Hertfordshire SG6 1BL
• hours: 42.5 hours per week - over 5 days
• market and actively sell vehicles to maximise sales and ensure all targets and KPI’s are achieved
• supply forecasting trends and address shortfalls if applicable

Requirements

• you must be a highly successful Sales Manager within the automotive industry
• A full UK driving licence
• driven to exceed set sales targets and KPI’s
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• ability to lead by example
• exceptional interpersonal and team skills
• committed to delivering exceptional levels of customer service
• awarded “Great place to work” certificate in November 2022 along with “Best Workplace for Wellbeing” in January 2023
• salary
• realistic OTE £72,000 per annum
• hours
• 42.5 hours per week - over 5 days
• 42.5 hours per week

Earnings for position sales manager

Responsibility

• norton Way Group
• group - Technicians
• full time
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• permanent
• accurately report and record work done and tests carried out and to immediately report any further works required or vehicle faults
• location: Norton Way Group, Norton Way North, Letchworth, Herts. SG6 1Bl
• hours: Monday to Friday 08:00 to 17:00
• our Chiswick Honda Motorcycle Technicians are responsible for carrying out repairs and services to motorcycles following procedures and ensuring the highest possible standards are maintained
• you will be able to interpret instructions from the job card/repair order, complying with repair instructions and stipulated settings and tolerances from manufacturers' manuals, bulletins, check sheets, etc
• liaise with other departments such as to ensure everything necessary for the repair is in stock, this will in turn ensure the workshop runs a full capacity always
• at times you will need to advise customers on technical issues or products required. To enable you to be the best you can be we ask you keep up-to-date with the most recent changes in technology, techniques and in the commercial developments
• within this role, it will be your responsibility to complete all workshop duties efficiently and safely
• within this role it will be your responsibility to complete all workshop duties in an efficient and safe manner

Earnings for position technician

Responsibility

• greet our visitors and customers, politely and ascertaining their needs
• direct the customers to the relevant members of staff or department
• answer the telephone promptly, within 3 rings in a professional, courteous and friendly manner
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• maintain an accurate log of all calls
• offer customers tea, coffee etc
• pass calls on to the relevant member of staff quickly and efficiently, taking messages where necessary and e-mail to the correct person/department immediately
• provide administrative assistance as required to all department across the sites when required
• direct and move customer vehicles as and when required

Requirements

• exceptional communication skills both written and verbal
• previous experience of working within a similar role is essential
• commitment to providing customer excellence to ensure every customer contact with the business is a positive experience
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• proficient administration and IT skills
• helpful can-do attitude, with the willingness to help, wherever need be
• A full clean driving licence would be an advantage

Earnings for position receptionist

Earnings for position hr business partner

Responsibility

• the input of information on the AFRL system
• ensure that the sales process operates efficiently and to the highest possible standards, by implementing documented procedures
• preparation of quotations, letters, invoices, forms, etc., as requested
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• location: Unit 1, Arlesey Business Park, Mill Lane, Arlesey, SG15 6RF
• hours: Monday to Friday 08:00 to 17:00
• hours: 40 Hours per week - Monday to Friday
• monitoring all orders and preparation work to ensure that they are completed by the times required and to report any likely delays as early as possible. Recording any alterations to orders
• arranging for sold vehicles to be registered
• to accurately record all orders, purchases, stock, demonstrators, sales and registrations, to prepare department performance statistics and reports and to communicate the necessary information to the manufacturer
• to accurately record all orders, purchases, stock, demonstrators, sales, and registrations, prepare department performance statistics and reports, and communicate the necessary information to the manufacturer
• this is an administration-based role, and daily responsibilities will include, processing quotations, liaising with other departments, producing invoices, purchasing stock & finalising forms prior to and after handovers, etc

Requirements

• strong administrative skills
• high level of accuracy with a keen eye for detail
• be highly organised
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• the ability to work under pressure and to tight deadlines
• computer literate, including MS Office packages
• excellent communication skills, both verbally and in writing
• be a flexible team player, but able to work on your own initiative