NORTHUMBERLAND HOUSE  Salary

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HEYWARDS, 2ND FLOOR 21-22 GREAT CASTLE STREET LONDON W1G 0HZ
TIN: 05256840
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NORTHUMBERLAND HOUSE

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NORTHUMBERLAND HOUSE is looking for employees for positions:

concierge

Working hours

  • full-time

Education

  • secondary education
  • desirable Skills
  • work experience as a Building Concierge, Receptionist or similar role
  • interpersonal skills
  • problem solving skills
  • ability to work under pressure
  • organizational skills – and efficient time management
  • excellent attention to detail

Responsibility

  • establish, demonstrate and maintain an exemplary level of building and local knowledge to assist applicants and residents with their enquiries
  • answer telephone and respond to enquiries in a prompt, polite and informed manner. Log calls and record any messages
  • daily walk round inspection of all buildings and grounds. Report any building defects or security issues
  • maintain a concierge log for excellent and consistent communication
  • receive, log and keep safe, mail and parcel deliveries for residents
  • ensure that the reception desk is manned at all times, allowing for reasonable and managed absences to complete concierge duties as required
  • ensure that the CCTV is monitored and that any security risks are identified and minimized
  • complete training and act as part of the Fire team, and under the direction of the