NORTHERN BALANCE  Salary

3 BAMBURGH COURT TEAM VALLEY TRADING ESTATE GATESHEAD NE11 0TX ENGLAND
TIN: 04635154

NORTHERN BALANCE
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NORTHERN BALANCE is looking for employees for positions:

customer service representative

Working hours

  • full-time | Permanent

Requirements

  • confirming engineer visits with customers
  • excellent communication and presentation skills
  • update engineer calendars
  • ability to use own initiative to improve current internal practices
  • hotel bookings
  • A strong team player capable of working towards individual and team targets
  • update information within our database systems
  • A polite and friendly manner

Responsibility

  • role: Customer Service Representative
  • report to: Customer Service Manager
  • location: Team Valley Trading Estate, Gateshead, Tyne and Wear
  • working pattern: Full Time – 08:30 – 16:30 Monday – Friday
  • first responder to incoming phone calls
  • invoicing of completed work
  • resolve invoice queries
  • ensure database systems are maintained