NORTH EAST BUSINESS AND INNOVATION CENTRE Salary
SUNDERLAND ENTERPRISE PARK RIVERSIDE SUNDERLAND SR5 2TA
TIN: 02441306
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Earnings on positions in NORTH EAST BUSINESS AND INNOVATION CENTRE
NORTH EAST BUSINESS AND INNOVATION CENTRE is looking for employees for positions:
business support administrator
Working hours
- full-time | Contract
Language
- english
Education
- GCSE or equivalent
Responsibility
- support the management team to assign enquiries to appropriate Business Advisers and aligned contracts
- manage data including data input and maintenance of customer relationship management systems and associated paper files
- work with the team to produce and collate evidence for contract funding claims
- support the team to provide information to clients, support with diary management and workshop/event bookings
- provide administrative support to social enterprise team
- liaise with Marketing to ensure the website is up to date with all products
- first point of contact for all new business support clients and existing customers via phone, web enquiries, social media, walk ins and email
- support Manager with management information
Requirements
- good level of administration experience
- excellent communication skills with experience of inbound and outbound call management
- very customer orientated
- excellent interpersonal and organisational skills
- excellent IT skills and ability to quickly adapt to bespoke company software
- team player
- an empathy with clients wishing to set up a business
- customer service: 1 year