NORSK EUROPEAN WHOLESALE  Salary

3RD FLOOR NORTH THE FORUM 74-80 CAMDEN STREET LONDON NW1 0EG

NORSK EUROPEAN WHOLESALE
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NORSK EUROPEAN WHOLESALE is looking for employees for positions:

credit controller

Working hours

  • full-time

Responsibility

  • the management of approx. 20-30 key accounts, including query resolution and credit control
  • liaising with Sales Department to resolve issues
  • preparing reports to inform the business of the status of those accounts
  • liaising with agents to ensure queries are put forward in a timely manner and followed up on
  • assigning queries to relevant departments and colleagues via the Jira ticketing system
  • helping the department meet SLA’s by helping with queries, new accounts, claims etc
  • investigating issues queried by customers and responding to them in a professional manner
  • raising credit notes, using the proper channels of authorisation

Requirements

  • strong Credit Control experience
  • good Knowledge of MS Office
  • good communication skills, both written and verbal
  • organised and methodical approach
  • able to work to deadlines
  • able to help meet KPI's for the team