NORFOLK CAPITAL GROUP Salary

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  Romford
QUEENS COURT 9-17 EASTERN ROAD ROMFORD RM1 3NG
TIN: 00414351
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Earnings on positions in NORFOLK CAPITAL GROUP

NORFOLK CAPITAL GROUP is looking for employees for positions:

security engineer

Working hours

  • full-time | Permanent

Salary

  • salary

Requirements

  • have previous experience in a similar role
  • be driven and self-motivated
  • be a natural team player who fits in a close-knit group
  • be able to multi-task and has the confidence to switch priorities as required
  • be able to deliver excellent client service and build rapport at all levels
  • be a natural problem solver who looks beyond the immediate symptoms
  • have excellent written and verbal communication skills
  • be exceptionally well organised with good time management skills

Responsibility

  • overall ownership of security of the IT infrastructure
  • developing and implementing the group cyber strategy
  • setting and communicating the cyber security standards across the group
  • monitoring the cyber reporting and identifying and fixing security gaps
  • training out cyber security good practice across the group
  • assisting development teams in all things security
  • providing client support onsite, remotely and via telephone
  • maintaining up to date technical knowledge

infrastructure engineer

Requirements

  • A keen interest in IT and a strong desire to develop a career in the field
  • basic knowledge of Windows operating systems, hardware components, and commonly used software applications
  • excellent problem-solving skills and the ability to learn new technologies quickly
  • strong customer service orientation and effective communication skills
  • ability to provide remote technical support effectively over the phone
  • ability to prioritise and manage multiple support requests in a fast-paced environment
  • ability to work well both independently and collaboratively in a team-oriented environment
  • strong knowledge of Windows operating systems , Microsoft 365, and desktop hardware

Responsibility

  • technical Escalation: Address and resolve technical issues escalated from the 1st Line support team, ensuring minimal disruption to end-users
  • desktop Support: Provide advanced support for desktop operating systems, software applications, and hardware, including PCs, laptops, and peripheral devices
  • troubleshooting: Diagnose and resolve complex technical issues related to software, hardware, and network connectivity
  • software Management: Support the installation, configuration, and troubleshooting of software applications used across the organisation
  • on-call Duties: Participate in an on-call rota to provide out-of-hours support for critical desktop issues as required
  • incident Documentation: Accurately document all support activities, including issue resolution steps and user interactions, in the ticketing system

Earnings on positions in NORFOLK CAPITAL GROUP

Average salary in this position
Average salary in this position in the country
infrastructure engineer
2500 £
59%
3961 £

National average salary

2950 £

Average salary in this company

2500 £