NORDIC STAFF Salary
20 - 22 WENLOCK ROAD LONDON N1 7GU ENGLAND
NORDIC STAFF
Earnings on positions in NORDIC STAFF
NORDIC STAFF is looking for employees for positions:
account manager
Working hours
- permanent
- full-time | Permanent
Language
- english
- french
- german
Education
- A-Level or equivalent
Responsibility
- manage a portfolio of customers meeting their day-to-day requirements
- take responsibility for customer loyalty within the remit of the role
- reassure customers, educate and train them in best practice
- take responsibility for account retention within the remit of the role
- resolve problems efficiently with minimum impact on the customer
- communicate effectively with customers and colleagues: gather, interpret and act on information
- manage open contract opportunities and liaise with the sales team weekly
- manage the contract renewal process
Requirements
- customer focused
- good written communication skills, including accuracy and attention to detail
- previous experience in a customer service support environment
- confident and professional yet pleasant telephone manner with a desire to speak to customers and drive new business
- confident and professional yet pleasant telephone manner with a desire to speak to
- excellent building and maintaining customer relationships
- good interpersonal skills including listening
- excellent communication skills both verbal and written