front of house staff
Responsibility
- maintain appearance and personal hygiene in accordance with the restaurants grooming standards
- maintain a harmonious relationship with other staff, front of house and kitchen
- preferable, but not essential, is the knowledge of the Italian language
Show more +26 - acquire a full knowledge of the restaurants food and beverage service policies and procedures
- maintain superior levels of food & beverage service to customers
- minimum 1 year experience is required
- promote up selling of food and beverages
- passionate about producing high-quality customer service
- passionate about Pizza?
- anticipate and attend to the guest’s needs and desires immediately to include special events like birthdays, anniversaries, and special occasions and any special dietary requirements
- prepare, mix and dispense non alcoholic and alcoholic beverages including cocktails
- genuinely passionate about pizza and hospitality
- take food and beverage orders
- deliver food and beverages to customers
- delivering and clearing of plates from the customer tables
- we are looking for a person with the ability to work with the team in a fast-paced environment during the service, and willing to help in the different areas of the restaurant
- perform wine service operations of presenting, opening and pouring
- have working knowledge of the point of sale system for ordering and cashiering
- the ideal candidate will work with a skilled team and they will get plenty of support and training for all the activities of the floor: customer service, knowledge of the menu and stock management
- perform cashiering duties of customers payment of bill
- ensure that all areas are stocked in accordance with established levels to include bar fridges and other storage areas
- clean,wipe and sanitise all areas when required
- adhere to all established cashiering policies and procedures
- perform any other duties as directed by supervisor/manager
- the ideal candidate will work with a professional team and they will get plenty of support and training for all the activities of the floor: customer service, knowledge of the menu and stock management
- job Type: Full-time
- comply with the restaurants standards when producing and dispensing food and beverages products
- manage the seating arrangements for all customers
- ensure the protection and maintenance of all operating equipment
Requirements
- the ability to work effectively in a fast paced environment
- ideally a minimum of 1-years experience
- you will need to be flexible; working across a rotating 6-day rota. Which may change at short notice
Show more +2 - located within reliable commuting distance of M4 postcode area is essential
- hospitality: 1 year
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