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NIGHTINGALES HOMECARE is looking for employees for positions:
duty manager
duty manager
manager
housekeeper
registered manager
care manager
Working hours
full-time
Responsibility
this will be achieved through team engagement by the setting of clear expectations and motivation – leading the team by example
deliver budgeted revenue and margin targets ensuring a cost-effective delivery of service
lead, coach and develop the team of Seniors & Care Assistants to deliver the highest standards of care and customer service to ensure client retention
be responsible for team engagement to lower carer turnover and increase retention through engaging with the teams via positive and informative communication
ensuring the Nightingales and Nettlestead Care Home is positioned in a professional way, striving to continuously improve and engage stakeholders – creating a leading service through strong customer service reputation will be your priority
prepare management reports on the business for senior management and Directors as required
internal: Operations Manager, CEO, Admin & Finance Director and other Business Managers
to take an active part in on call responsibilities as required
Requirements
previous CQC Assistant Manager experience or Similar Role
experience of CQC inspection process and detailed understanding of the requirements to achieve minimum of a Good rating
supportive leadership style that reflects the ‘Nightingales Way’
excellent interpersonal and people management skills – leads by example
high energy level, self starter and ability to multiple personality types
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