NICHOLLS & CLARKE

Responsibility

• providing exceptional customer service and experiences, ensuring high levels of customer. satisfaction through your enthusiasm, excellent sales service and product knowledge
• providing exceptional customer service and experiences, ensuring high levels of customer satisfaction through your enthusiasm, excellent sales service and product knowledge
• retrieving and processing orders received by the websites, eBay & other sales platforms
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• confidently engaging with customers and team members
• answering customer email and phone enquires
• driving sales performance through our training
• supporting the sales process by solving customer needs
• understanding customer's needs and giving advice and inspiration for customer’s requirements
• assisting with the creation and uploading of product data and images
• building relationships with both trade and DIY customers
• using web intelligence to update the web
• generating new trade leads
• completing competitor analysis and reports
• working as part of a team to maintain showroom stock levels and store appearance
• assisting the samples department with picking, packing & despatch of sample orders
• resolving customer queries in a professional manner
• merchandising
• you will need to have a smart appearance as this is a customer facing role
• assisting samples department with the creation of display panels for photographic use to create digital content
• manual lifting will be involved
• requirements for the Retail/Trade Sales Assistant

Requirements

• previous experience in a retail sales role or environment is preferable but not essential as training will be provided
• A passion for customer services and communicating with the general public
• friendly, helpful and confident with an engaging personality
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• keen to be part of an online team with an interest in online sales
• you will be comfortable with dealing with a variety of customer situations in a professional manner
• proactive approach to completing tasks in a timely manner
• ability to demonstrate energy, drive and a positive can-do attitude
• positive attitude with friendly and supportive nature
• strong interpersonal and communication skills, written and verbal
• adaptable and a team player
• able to easily build rapport
• MS Excel skills and knowledge of html would be an advantage, but not essential
• able to ensure a complete customer experience
• ability to multitask, work to deadlines in a fast-paced work environment, as well as independently
• experience of working in a sales office preferred but not essential

Earnings for position sales assistant

Responsibility

• you will build relationships with both trade and DIY customers during your deliveries
• due to the nature of the business and the needs of our customers, at times some manual lifting will be involved
• as a Class 2 Delivery Driver, you will provide multi drop deliveries and engage with team members to provide exceptional customer experiences and service through your enthusiasm and knowledge
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• as a Class 2 Delivery Driver, you will provide multi drop deliveries and engage with team members to provide exceptional customer experiences and service through your enthusiasm and knowledge
• due to the nature of the business and the needs of our customers, at times some manual lifting will be involved. Electric pallet truck and tail-lift provided

Requirements

• A valid HGV Class 2 licence
• CPC & Digital Tacho Card
• multi drop experience is preferable
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• good geographic knowledge
• comfortable and confident in dealing with a variety of customer situations in a professional manner
• A good energy, drive, and a positive can-do attitude
• good communication, customer service and people skills
• able to work as part of a team
• previous experience in a similar HGV Driver role but not essential
• you will need to have a smart appearance as this is a customer facing role

Earnings for position delivery driver

Responsibility

• selling our extensive range of high quality Phlexicare products
• assisting clients with samples of products and advise
• ensuring the retention of business as well as growing the business further
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• identifying and capturing new customers which will attract additional bonuses
• maintaining a sense of enthusiasm and commitment
• providing consistent excellent customer service
• updating the CRM system
• periodic reporting to the Regional Sales Manager both verbally and written
• periodic presentations at Sales Conferences
• ensuring retention and growth of business

Benefits

• company car
• laptop

Earnings for position sales executive

Responsibility

• reporting directly to the Warehouse manager
• measure and report the effectiveness off warehousing activities and employees performance
• supervise and control order picking, stock replenishment and everyday duties
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• identify training needs to ensure all operatives are trained in accordance with the company operating procedures
• ensure equipment has the relevant checks made and records maintained
• overseeing the unloading and checking of deliveries from suppliers
• report this job
• to provide a safe working environment, adhering to Health, Safety & Environmental procedures and ensuring they are always understood and practiced by the team

Requirements

• previous experience in a similar role in a warehouse environment is essential
• previous experience dealing with sanitary ware is desirable
• proven background in the supervision of staff
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• FLT Counterbalance Licence is preferred but not essential
• strong communication and interpersonal skills
• A professional, positive and approachable
• attention to detail

Earnings for position warehouse supervisor

Responsibility

• being field based, you will be travelling to visit client offices and sites within Northern Counties
• selling our extensive range of high-quality interior finishing products
• providing clients with samples of products, doing production presentations
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• ensuring retention, as well as growth, of business
• maintaining a sense of enthusiasm and commitment
• providing consistent, excellent customer service
• being field based, you will be travelling to visit client offices and sites within Hampshire, Wiltshire and Dorset/postcodes including SO and BH

Benefits

• company car
• laptop

Earnings for position field sales executive