NICE SYSTEMS UK is looking for employees for positions:
manager
Responsibility
overall responsibility throughout the project lifecycle including Initiation, Data Acquisition, Configuration, Data Validation, UAT, Tuning and Deployment phases
manage all project tasks including schedules, budgets, and resources, to ensure that quality solutions are delivered within time and cost constraints
establish relationships and effectively communicate with key members of client team including business users and management personnel
prepare project status reports and presentations to keep management, customers and others informed of the project status and issues
develop, implement, and maintain standard practices for client implementations
communicate and advocate customer requirements and concerns to product management team, R&D and other internal stakeholders
get involved in project at high level for functional and technical aspects
Education
BS Degree in computer science, engineering, or work equivalence
about NICE
NICE Ltd
NICE is proud to be an equal opportunity employer
5+ years of experience in service delivery environment
every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions
all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law
Requirements
good knowledge of Actimize AML and Fraud Solutions
possess excellent organizational and communication skills
strong ability to use facts and data to influence decisions
ability to prioritize and make appropriate decisions
proven ability to meet deadlines and maintain quality standards
excellent problem-solving skills, strong customer service and interpersonal skills, plus a demonstrated ability to work with a diverse group of associates
ability to interact effectively with all levels of management and customers
ability to work with minimal guidance or supervision in a time critical environment
sales manager
Responsibility
perform other duties as assigned
accountant
Working hours
part-time
Requirements
proficiency with payroll processing software
in-depth understanding of human resources and UK labor rules and regulations
ability to work with sensitive and confidential information
attention to detail and strong numeracy and administration skills
excellent verbal and written communication skills
excellent interpersonal skills and high level of service
the ability to work well with others as well as the ability to work on your own
ability to work under pressure and remain calm in stressful situations
Responsibility
review all payroll procedure on an ongoing basis to ensure compliance with SOX and external audit requirements
payroll specialist
Working hours
part-time
Requirements
proficiency with payroll processing software
in-depth understanding of human resources and UK labor rules and regulations
ability to work with sensitive and confidential information
attention to detail and strong numeracy and administration skills
excellent verbal and written communication skills
excellent interpersonal skills and high level of service
the ability to work well with others as well as the ability to work on your own
ability to work under pressure and remain calm in stressful situations
Responsibility
review all payroll procedure on an ongoing basis to ensure compliance with SOX and external audit requirements
client services manager
Responsibility
create and maintain project schedules, action logs, issue logs, and other project documents
ensure multiple projects are aligned with strategic and tactical objectives
provide regular project updates to project sponsors and stakeholders
coordinate project meetings and maintain project meeting minutes
manage internal resource availability and allocation
manage project scope with an effective change process
identify and manage project risks
prepare cost estimates for Deployment Services efforts to be incorporated within Statements of Work
Education
bachelor’s degree or higher; equivalent work experience considered
project management certification in project management life cycle/methodology is a a plus but not required
5+ years of technical engagement management experience managing enterprise-scale software product implementations
Requirements
successfully manage multiple concurrent projects of significant scope
effectively direct the work of a multi-disciplinary technical team
drive discussions into decision and action
work successfully with little direct supervision
strong analytical, critical thinking and problem solving skills
care about the success of teammates and customers
meticulous about documentation and record-keeping
ability to manage and prioritize work with demonstrated ability to manage multiple priorities and challenges
security engineer
Language
english
Responsibility
customer consultation to determine outcomes, success criteria and challenges/gaps
develop and implement plans of action to close gaps and drive successful outcomes
interface with Technical Support and/or R&D to resolve technical issues that may impede success
define and create memorandums in accordance with customer’s business requirements
articulate security processes throughout the organization
create customer reports to achieve project alignment and unity of effort
review and investigate issues raised by client and provide accurate guidance based on current documentation
understand client software configuration and customizations
Requirements
at least 2 years in technical support facing customers and resolving issues
fast learner with ability to educate her/himself on relevant technologies
2 years of experience with application development
intimate knowledge of the customer’s connected applications
excellent technical and analytical skills
familiarity with servers tuning and solving performance issues plus
technical development/debugging and diagnosis skills
integration experience with desktop enterprise software applications
technical manager
Language
english
german
french
Education
bachelor’s Degree in Computer Science, Business Information Systems or similar field or equivalent work experience required
Requirements
3-5 years in a Technical/Service role in software, telecommunications or in customer service, call/contact center and/or service delivery
analytical, inquisitive, service & team-oriented, friendly demeanor, early adopter
demonstrated technical problem solving proficiency
TCP/IP networking knowledge and VoIP technology exposure
excellent analytical and advanced troubleshooting skills with end-users/customers
comprehensive knowledge of TCP/IP, telecom circuits from DS0 through OC-48
excellent customer service and communication skills, both verbal and written
understanding of network topology and telecommunications architecture
Responsibility
perform other tasks and duties as assigned or needed
manage and document certain CXone technical projects with each assigned account to ensure that they are successful
technical writer
Language
english
Requirements
bachelor’s degree in relevant technical field
2-4 years’ industry experience as an effective technical writer
excellent time management skills and ability to work with minimal supervision
Responsibility
develop appropriate processes and contact networks to ensure review and feedback results in overall product improvements
work with Product, Sales, Development, Service, and Support leads to identify all documentation repositories and requirements
sales representative
Trade
education & Instruction
Education & Instruction
Language
german
Responsibility
at NICE, we don’t limit our challenges
we challenge our limits
constantly
we’re relentless
we’re ambitious
and we make an impact
and if you’re like us, we can offer you the kind of challenge that will light a fire within you
SDR – London/Hybrid
Requirements
advanced skills in Salesforce, SalesLoft, LinkedIn, and any other tools deemed appropriate by management
advanced skills in Salesforce, SalesLoft, LinkedIn, Zoominfo and any other tools deemed appropriate by management
#LI-Hybrid
about NICE
NICE Ltd
NICE is proud to be an equal opportunity employer
every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions
product manager
Responsibility
at NICE, we don’t limit our challenges
we challenge our limits
constantly
we’re relentless
we’re ambitious
and we make an impact
manage the entire product life cycle from strategic planning to tactical activities
own roadmap plans and prioritize features to support ongoing delivery, sales/marketing initiatives, and other client commitments of the assigned AML products
Requirements
must Have
ability to work flexibly and independently in a dynamic market that can force change
ability to work successfully with clients and business partners directly
excellent problem solving ability in high pressure situations
excellent negotiation skills to resolve internal and external competing priorities
superior written and oral communication skills, coupled with technical acumen
you should enjoy spending time in the market to understand relevant problem spaces across the AML value-chain
strong attention to detail and ability to meet deadlines