systems administrator
3 the last 94 days, recently 2023-04-12
Responsibility
- when it comes to maintaining customer relations, where applicable you will help maintain supplier partnerships and affiliations
- nexus Fusion is a growing business and is now looking for a technical IT Systems Support Analyst or Administrator to help drive both internal and external IT forward
- you will also have the competence and know-how to provide various first, second- and third-line based support to our userbase
Show more +5 - your job in the IT will involve providing support and development of Nexus Fusions internal IT infrastructure and users whilst also partaking in Customer site visits where necessary to carry out various IT based support and project implementation work and working with customers on scoping their technical projects
- experience working for an MSP would be benefitial as the job role will heavily include onboard and looking after customer technology and infrastructure
- you will be used to working within a team, understanding IT build room processes, machine imaging technologies and can assist with device refurbishments, upgrades and builds for our customers
- as well as the above, we recognise that IT is a critical component of our business internally and as IT Systems Support Engineer you will have wide ranging Systems administration experience from implementing, managing and understanding enterprise firewalls, network switches, Wi-Fi, patch management and upgrades to name a few
- as the ideal candidate, you will have hands on experience with a wide range of technologies along with a good understanding of cloud deployed applications and would have previously help a Systems Administration type role
Requirements
- the ideal candidate will have a University degree in a technical computing subject or provide an alternative, relevant technical qualification
- ideally have a higher-level Microsoft certification in Windows Server or cloud-based applications
- A well organised, adaptable thinker who can work on their own initiative whilst demonstrating the ability to work effectively in teams
Show more +17 - technical skills across Windows Server, Hyper-v, Windows 10, Office 365, Azure, SharePoint including machine builds and imaging tools and processes
- minimum of 5 years of proven experience in a similar role, supporting internal and/or external customers
- managing multiple senior stakeholders both internally and externally
- have a good understanding of the IT security threat landscape along with compliance experience
- diagnosing and resolving complex technical problems
- TCP/IP/VOIP networking technologies and in-depth network hardware understanding
- powershell, SQL and database management
- implementing best practice across all the work you do and help evolve the businesses best practice methodology
- managing complex change projects including migration of services and data where applicable
- provide external customers with best in class, high quality and efficient customer service and support
- network design & management, monitoring and configuration management
- been responsible for the maintenance and development of IT Systems from networking to server administration and backup and Disaster recovery
- ability to work in a fast changing, high pressure environment with the ability to adjust workload in accordance with prioritisation
- working with and managing third party supplier and project delivery-based relationships
- you will be used to working in a Service Desk environment, allocating and prioritising workloads via a ticket-based logging system
- IT Hardware
- ideally experience working for an MSP
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