NEXUS BUSINESS SOLUTIONS GROUP Salary
10 QUEEN STREET PLACE LONDON EC4R 1AG UNITED KINGDOM
TIN: 03671481
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Earnings on positions in NEXUS BUSINESS SOLUTIONS GROUP
NEXUS BUSINESS SOLUTIONS GROUP is looking for employees for positions:
customer service advisor
Working hours
- full-time | Permanent
Requirements
- place bookings to customer specification using bespoke booking software
- amend bookings immediately upon receipt of notification using company procedures
- proven experience within a customer service/administration role
- good levels of communication skills
- inform the customer of potential problems arising to ensure full transparency either by telephone, email or text
- highly accurate verbal and written communication is key
- manage all incoming queries to the CS phone line, including dealer, client, and customer requests to operational standards
- deal with incoming queries via email to the designated NCA Inbox including dealer, client, and customer requests to operational standards
Responsibility
- maintain administrative reservation logs to operational standards on a daily basis
- to ensure all administrative processes are maintained and company policy and process is always followed