NEWCMI  Salary

PILOT HOUSE 6 PILOT VIEW HERON ROAD BELFAST BT3 9LE
TIN: NI038347

NEWCMI
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NEWCMI is looking for employees for positions:

field service engineer

Working hours

  • full-time

Requirements

  • professional IT certifications
  • good interpersonal skills
  • strong diagnosis skills of technical issues
  • ability to multi-task and adapt to changes quickly
  • service awareness of all organization’s key IT services where support is required
  • strong typing skills to ensure quick and accurate entry of service request details
  • to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required
  • self-motivated with the ability to work in a fast moving environment

Responsibility

  • regular client site visits to support any technical related issues
  • responsible for completing and documenting regular client site reviews and operational checks
  • interact with clients on a daily basis over the phone and face-to-face, log tickets on their behalf gathering as much technical information as possible