NETSERVE Salary
UNIT 23 LOVERIDGE TRADING ESTATE SOUTHBROOK ROAD SOUTHAMPTON SO15 1GQ ENGLAND
TIN: 09570545
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Earnings on positions in NETSERVE
NETSERVE is looking for employees for positions:
engineering apprentice
Working hours
- full-time | Apprenticeship
Benefits
- company car
Requirements
- A full UK driving license is essential
- willingness to get involved and show a commitment to the company’s business strategy
- reliable and trustworthy
- excellent team player and willingness to help others
- excellent listener
- friendly and approachable
- ability to analyse the information you are provided and offer a best practice solution
- ability to ask diagnostic questions
Responsibility
- you will be accountable in all aspects of maintaining and providing IT support to our business and home customers
- this will include working on customer’s computers both within our office and by attending the customer’s premises
- you will also provide support to all more junior members of staff
- this involves prioritising type of fault by liaising directly with the client to obtain full details of the issue
- you should work alongside the more senior technicians in ensuring that Netserve customers are given priority and dealt with urgency
- this is to ensure that we maintain our service level agreement time periods
- to provide efficient and effective IT support to primarily to our customers for installations, usage, or maintenance of customers’ products to ensure that the system is functioning according to specifications, this includes but is not limited to hardware, software, audio, visual, printers, servers, and other IT related equipment
- as part of your development you should assistant when appropriate the more senior technicians with for more challenging jobs, including website and hosting, DNS related jobs, advanced back-up solutions and full installation of servers