NEOLOGY UK Salary
4TH FLOOR 62 CORNHILL LONDON EC3V 3NH ENGLAND
TIN: 10809863
NEOLOGY UK Premium profile inactive Premium profile inactive
Earnings on positions in NEOLOGY UK
NEOLOGY UK is looking for employees for positions:
customer service advisor
Working hours
- part-time | Permanent
Language
- english
Education
- A-Level or equivalent
Responsibility
- first line support for sales queries and resolution of sales issues
- first line support for projects and billing communication with end customers
- evaluate potential problems and co-ordinate internally to find solutions
- communicate with clients to identify and define project delivery requirements and objectives
- organise and Coordinate meetings with customers and internal staff as required on specific orders to maintain progress
- order validation, sales order processing and invoicing on NetSuite cloud-based ERP
- your day to day project portfolio will involve managing up to 50 contracts/orders, of sizes varying from less than £1k to £500k. Ranging from product deliveries, to software orders, lasting from a week to a few months
- process and maintain project/contract related documentation, such as agreements, contracts, purchase orders, and work authorisation
Requirements
- customer Service Qualification or minimum of 3 years’ experience in a customer service role
- commercial Awareness
- experience of working with cloud-based CRM and ERP systems
- excellent communicator - Ability to communicate effectively at all levels in the organisation and with external contacts
- ability to assess priorities and work to strict deadlines
- ability to work on own initiative and as part of the team
- excellent mathematical / financial Skills
- attention to Detail, Excellent Organisation Skills