Earnings on positions in NEILSON FINANCIAL SERVICES
Estimated salary
£ 2500
Median salary at NEILSON FINANCIAL SERVICES
£ 2083Lowest salary
£ 2412The average salary
£ 2833Highest salary
NEILSON FINANCIAL SERVICES is looking for employees for positions:
care manager
Responsibility
this role oversees three Team Managers who each supervise a team of up to 7 agents
lead, mentor, and manage three Team Managers who oversee the Customer Service Team and the Claims Team
set clear performance expectations and goals for Team Managers and agents, monitoring their progress, and providing regular feedback and coaching
complete documented monthly 121s with Team managers
complete weekly call calibrations for the function
responsible for resource forecasting and scheduling
the primary objective of the Customer Care Manager is to ensure exceptional customer service and claims handling for UK customers who have purchased Life insurance policies
develop and implement strategies to ensure high-quality customer service, meeting or exceeding customer expectations
Requirements
proven experience in a managerial role within the insurance industry, preferably with expertise in Life insurance and customer care management
in-depth knowledge of the UK Insurance industry, including policies, regulations, and customer protection guidelines
strong leadership abilities with the capacity to inspire and develop teams, driving them towards exceptional performance
excellent communication skills, both written and verbal, with the ability to effectively interact with customers, team members, and senior management
exceptional problem-solving and decision-making skills to address complex customer issues and provide satisfactory resolutions
A customer-centric mindset with a strong focus on delivering excellent service, building relationships, and enhancing customer satisfaction
proficient in using customer relationship management systems and other relevant software applications
insurance Industry: 4 years
hr advisor
Working hours
full-time | Permanent
Responsibility
the purpose of the HR Advisor role is to support the NFS business in all aspects of generalist Human Resources activity
provide advice in relation to the maternity process, flexible working and all other family friendly processes
provide advice in relation to the absence management process and undertaking return to work interviews
conduct all exit interviews, reporting feedback and analysis
confident and competent to work independently without a wider HR team, the Advisor must be comfortable in decision making and providing advice in any HR situation including performance management, disciplinary and grievances and employee engagement
provide support with recruitment activity including interviewing and assessment as required
this role works closely with the Recruitment Manager, L&D team, and all Line Managers so important that this person is able to work with all levels of stakeholders and provide support and advice as required
implement policies and update existing policies as required
Requirements
demonstrable practical experience in a generalist HR role
degree qualification or relevant professional qualification CIPD or part CIPD qualified
up to date knowledge of employment legislation and strong research skills
A strong consultative style with proven stakeholder management skills
resilient and adaptable in dealing with stakeholders
ability to influence and build credible relationships
flexible with the ability to work to tight deadlines whilst maintaining discretion and professionalism in all matters
human resources: 2 years
customer service manager
Working hours
full-time | Permanent
Salary
salary
Requirements
life Insurance: 2 years
customer Service Management: 3 years
Responsibility
liaise with the Learning and development team to assist with a successful new agent induction
report on daily, weekly and monthly team performance
review daily stats and action accordingly
identify key trends, opportunities and needs within the CS team and other business units
achieve agreed business unit KPI’s
hr business partner
Working hours
full-time | Permanent
Responsibility
provide advice in relation to the maternity process, flexible working and all other family friendly processes
provide advice in relation to the absence management process and undertaking return to work interviews
conduct all exit interviews, reporting feedback and analysis
provide support with recruitment activity including interviewing and assessment as required
implement policies and update existing policies as required
carry out all HR administration as required and assist in individual performance management and annual review process
provide advice on all employee relations matters, compliant with UK employment law, including, but not limited to performance management, disciplinaries, grievances, redundancies, restructures and other people management change initiatives
research, create and implement any new HR initiatives, as appropriate
Requirements
demonstrable practical experience in a generalist HR role
degree qualification or relevant professional qualification CIPD or part CIPD qualified
up to date knowledge of employment legislation and strong research skills
A strong consultative style with proven stakeholder management skills
resilient and adaptable in dealing with stakeholders
ability to influence and build credible relationships
flexible with the ability to work to tight deadlines whilst maintaining discretion and professionalism in all matters
human resources: 2 years
sales executive
Working hours
full-time | Permanent
Salary
salary
Requirements
call centre: 1 year
sales: 1 year
centre manager
Working hours
full-time | Permanent
Requirements
sales management: 3 years
call Centre Management: 3 years
Responsibility
onboarding Manager
responsible for the onboarding of new colleagues and successfully transitioning them into the main contact centre
hold regular meetings with sales managers and sales agents
identify & share compliance/sales best practice and identify opportunities to enhance sales tools and call flow
fully support the HR function in the recruitment, onboarding, and training of new sales managers & sales agents as they join the NFS business
completion and updating of weekly and monthly trackers, dashboards, reporting on business unit performance; taking accountability for team results
management accountant
Working hours
full-time
Responsibility
ensure accurate customer billing into finance system
review, prepare and post month end journals
work closely with other members of the finance team to ensure timely workflow is maintained to month end closure
preparation of Month-end Management Accounts and consolidated Management Accounts
investigate variances to budget and prior year and provide appropriate analysis
balance sheet reconciliations across all entities
reconcile sales and cost of sales while working closely with operational teams and assist with queries
assisting in the delivery of the consolidated budgeting and forecasting process
Requirements
finalist or Fully qualified
experience in working within a management accounts team
ability to maintain multiple general ledgers
knowledge of NetSuite preferred but not essential
management accountant: 2 years
purchase ledger clerk
Working hours
full-time | Permanent
Responsibility
assist auditors in conducting financial audits of all purchases
maximize the speed, accuracy and efficiency of the purchase ledger department's daily operations
review, summarize and analyze purchase ledgers for violations in the purchasing policy
learn to maintain the computerized order entry system in accordance with governmental regulations
learn to maintain a large volume of detailed records
keep accurate records of all transactions
keep a constant inventory of all items in stock
maintain a safe work environment
Requirements
purchase ledger: 1 year
accounts payable: 1 year
call centre agent
Working hours
full-time | Permanent
Salary
salary
Requirements
call centre: 1 year
sales: 1 year
hr manager
Working hours
full-time | Permanent
Responsibility
provide advice in relation to the maternity process, flexible working and all other family friendly processes
provide advice in relation to the absence management process and undertaking return to work interviews
conduct all exit interviews, reporting feedback and analysis
provide support with recruitment activity including interviewing and assessment as required
implement policies and update existing policies as required
carry out all HR administration as required and assist in individual performance management and annual review process
provide advice on all employee relations matters, compliant with UK employment law, including, but not limited to performance management, disciplinaries, grievances, redundancies, restructures and other people management change initiatives
research, create and implement any new HR initiatives, as appropriate
Requirements
demonstrable practical experience in a generalist HR role
degree qualification or relevant professional qualification CIPD or part CIPD qualified
up to date knowledge of employment legislation and strong research skills
A strong consultative style with proven stakeholder management skills
resilient and adaptable in dealing with stakeholders
ability to influence and build credible relationships
flexible with the ability to work to tight deadlines whilst maintaining discretion and professionalism in all matters
human resources: 2 years
Changes in earnings for the position sales agent
0400 £800 £1.2K £1.6K £2K £2.4K £
0400 £800 £1.2K £1.6K £2K £2.4K £
2.2K £
2024
2.3K £
2025
Data based on job offers published by the company
Earnings on positions in NEILSON FINANCIAL SERVICES