NEILSON FINANCIAL SERVICES Salary
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8 reviews
Windsor
2 WINDSOR DIALS ARTHUR ROAD WINDSOR SL4 1RS ENGLAND

Earnings on positions in NEILSON FINANCIAL SERVICES

Estimated salary

£ 2395

Median salary at NEILSON FINANCIAL SERVICES

£ 2083 Lowest salary
£ 2370 The average salary
£ 2666 Highest salary

NEILSON FINANCIAL SERVICES is looking for employees for positions:

care manager

Responsibility

  • this role oversees three Team Managers who each supervise a team of up to 7 agents
  • lead, mentor, and manage three Team Managers who oversee the Customer Service Team and the Claims Team
  • set clear performance expectations and goals for Team Managers and agents, monitoring their progress, and providing regular feedback and coaching
  • complete documented monthly 121s with Team managers
  • complete weekly call calibrations for the function
  • responsible for resource forecasting and scheduling
  • the primary objective of the Customer Care Manager is to ensure exceptional customer service and claims handling for UK customers who have purchased Life insurance policies
  • develop and implement strategies to ensure high-quality customer service, meeting or exceeding customer expectations

Requirements

  • proven experience in a managerial role within the insurance industry, preferably with expertise in Life insurance and customer care management
  • in-depth knowledge of the UK Insurance industry, including policies, regulations, and customer protection guidelines
  • strong leadership abilities with the capacity to inspire and develop teams, driving them towards exceptional performance
  • excellent communication skills, both written and verbal, with the ability to effectively interact with customers, team members, and senior management
  • exceptional problem-solving and decision-making skills to address complex customer issues and provide satisfactory resolutions
  • A customer-centric mindset with a strong focus on delivering excellent service, building relationships, and enhancing customer satisfaction
  • proficient in using customer relationship management systems and other relevant software applications
  • insurance Industry: 4 years

hr advisor

Working hours

  • full-time | Permanent

Responsibility

  • the purpose of the HR Advisor role is to support the NFS business in all aspects of generalist Human Resources activity
  • provide advice in relation to the maternity process, flexible working and all other family friendly processes
  • provide advice in relation to the absence management process and undertaking return to work interviews
  • conduct all exit interviews, reporting feedback and analysis
  • confident and competent to work independently without a wider HR team, the Advisor must be comfortable in decision making and providing advice in any HR situation including performance management, disciplinary and grievances and employee engagement
  • provide support with recruitment activity including interviewing and assessment as required
  • this role works closely with the Recruitment Manager, L&D team, and all Line Managers so important that this person is able to work with all levels of stakeholders and provide support and advice as required
  • implement policies and update existing policies as required

Requirements

  • demonstrable practical experience in a generalist HR role
  • degree qualification or relevant professional qualification CIPD or part CIPD qualified
  • up to date knowledge of employment legislation and strong research skills
  • A strong consultative style with proven stakeholder management skills
  • resilient and adaptable in dealing with stakeholders
  • ability to influence and build credible relationships
  • flexible with the ability to work to tight deadlines whilst maintaining discretion and professionalism in all matters
  • human resources: 2 years

customer service manager

Working hours

  • full-time | Permanent

Salary

  • salary

Requirements

  • life Insurance: 2 years
  • customer Service Management: 3 years

Responsibility

  • liaise with the Learning and development team to assist with a successful new agent induction
  • report on daily, weekly and monthly team performance
  • review daily stats and action accordingly
  • identify key trends, opportunities and needs within the CS team and other business units
  • achieve agreed business unit KPI’s

hr business partner

Working hours

  • full-time | Permanent

Responsibility

  • provide advice in relation to the maternity process, flexible working and all other family friendly processes
  • provide advice in relation to the absence management process and undertaking return to work interviews
  • conduct all exit interviews, reporting feedback and analysis
  • provide support with recruitment activity including interviewing and assessment as required
  • implement policies and update existing policies as required
  • carry out all HR administration as required and assist in individual performance management and annual review process
  • provide advice on all employee relations matters, compliant with UK employment law, including, but not limited to performance management, disciplinaries, grievances, redundancies, restructures and other people management change initiatives
  • research, create and implement any new HR initiatives, as appropriate

Requirements

  • demonstrable practical experience in a generalist HR role
  • degree qualification or relevant professional qualification CIPD or part CIPD qualified
  • up to date knowledge of employment legislation and strong research skills
  • A strong consultative style with proven stakeholder management skills
  • resilient and adaptable in dealing with stakeholders
  • ability to influence and build credible relationships
  • flexible with the ability to work to tight deadlines whilst maintaining discretion and professionalism in all matters
  • human resources: 2 years

sales executive

Working hours

  • full-time | Permanent

Salary

  • salary

Requirements

  • call centre: 1 year
  • sales: 1 year

centre manager

Working hours

  • full-time | Permanent

Requirements

  • sales management: 3 years
  • call Centre Management: 3 years

Responsibility

  • onboarding Manager
  • responsible for the onboarding of new colleagues and successfully transitioning them into the main contact centre
  • hold regular meetings with sales managers and sales agents
  • identify & share compliance/sales best practice and identify opportunities to enhance sales tools and call flow
  • fully support the HR function in the recruitment, onboarding, and training of new sales managers & sales agents as they join the NFS business
  • completion and updating of weekly and monthly trackers, dashboards, reporting on business unit performance; taking accountability for team results

management accountant

Working hours

  • full-time

Responsibility

  • ensure accurate customer billing into finance system
  • review, prepare and post month end journals
  • work closely with other members of the finance team to ensure timely workflow is maintained to month end closure
  • preparation of Month-end Management Accounts and consolidated Management Accounts
  • investigate variances to budget and prior year and provide appropriate analysis
  • balance sheet reconciliations across all entities
  • reconcile sales and cost of sales while working closely with operational teams and assist with queries
  • assisting in the delivery of the consolidated budgeting and forecasting process

Requirements

  • finalist or Fully qualified
  • experience in working within a management accounts team
  • ability to maintain multiple general ledgers
  • knowledge of NetSuite preferred but not essential
  • management accountant: 2 years

purchase ledger clerk

Working hours

  • full-time | Permanent

Responsibility

  • assist auditors in conducting financial audits of all purchases
  • maximize the speed, accuracy and efficiency of the purchase ledger department's daily operations
  • review, summarize and analyze purchase ledgers for violations in the purchasing policy
  • learn to maintain the computerized order entry system in accordance with governmental regulations
  • learn to maintain a large volume of detailed records
  • keep accurate records of all transactions
  • keep a constant inventory of all items in stock
  • maintain a safe work environment

Requirements

  • purchase ledger: 1 year
  • accounts payable: 1 year

call centre agent

Working hours

  • full-time | Permanent

Salary

  • salary

Requirements

  • call centre: 1 year
  • sales: 1 year

hr manager

Working hours

  • full-time | Permanent

Responsibility

  • provide advice in relation to the maternity process, flexible working and all other family friendly processes
  • provide advice in relation to the absence management process and undertaking return to work interviews
  • conduct all exit interviews, reporting feedback and analysis
  • provide support with recruitment activity including interviewing and assessment as required
  • implement policies and update existing policies as required
  • carry out all HR administration as required and assist in individual performance management and annual review process
  • provide advice on all employee relations matters, compliant with UK employment law, including, but not limited to performance management, disciplinaries, grievances, redundancies, restructures and other people management change initiatives
  • research, create and implement any new HR initiatives, as appropriate

Requirements

  • demonstrable practical experience in a generalist HR role
  • degree qualification or relevant professional qualification CIPD or part CIPD qualified
  • up to date knowledge of employment legislation and strong research skills
  • A strong consultative style with proven stakeholder management skills
  • resilient and adaptable in dealing with stakeholders
  • ability to influence and build credible relationships
  • flexible with the ability to work to tight deadlines whilst maintaining discretion and professionalism in all matters
  • human resources: 2 years

Changes in earnings for the position sales agent

0400 £800 £1.2K £1.6K £2K £
0400 £800 £1.2K £1.6K £2K £2.4K £
2024
2025

Data based on job offers published by the company

Earnings on positions in NEILSON FINANCIAL SERVICES

Average salary in this position
Average salary in this position in the country
payroll administrator
2666 £
-14%
2296 £
sales agent
2343 £
-3%
2276 £

National average salary

2950 £

Average salary in this company

2370 £