NATIVE SOCIAL
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NATIVE SOCIAL is looking for employees for positions:

key account manager

Working hours

  • full-time

Responsibility

  • actively foster and manage the success of all Social Native customers
  • drive value, renewals, growth and foster enthusiastic, passionate customers
  • collaborate with the sales teams to onboard new customers
  • collaborate with CS reps to create value throughout customer journey
  • consistently participate with internal parties to find ways to continue improving the Customer Experience
  • negotiate and close renewal business with c-level executives and decision makers
  • own churn, retention and growth targets, and revenue forecasting monthly for portfolio

Requirements

  • an entrepreneurial spirit with a desire to build a next level Customer Success Organization
  • courteous and respectful toward fellow employees, customers, and the public
  • promotes positive public relations for Social Native
  • travel to meet with customers or potential customers will be required on occasion
  • motivates colleagues and maintains a high level of morale in the department
  • perks
  • effective management skills, enterprise sales skills, verbal and written communication skills, interpersonal skills, leadership skills, analytical skills, organizational skills, math and budgeting skills, accurate typing and data entry skills
  • highly engaged "Fun" Committee to keep work enjoyable

Education

  • 3-4 years of experience in Account Management with a minimum of one year of commercially driven experience required; prior social media industry experience preferred