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NATIVE SOCIAL is looking for employees for positions:
key account manager
key account manager
Working hours
full-time
Responsibility
actively foster and manage the success of all Social Native customers
drive value, renewals, growth and foster enthusiastic, passionate customers
collaborate with the sales teams to onboard new customers
collaborate with CS reps to create value throughout customer journey
consistently participate with internal parties to find ways to continue improving the Customer Experience
negotiate and close renewal business with c-level executives and decision makers
own churn, retention and growth targets, and revenue forecasting monthly for portfolio
Requirements
an entrepreneurial spirit with a desire to build a next level Customer Success Organization
courteous and respectful toward fellow employees, customers, and the public
promotes positive public relations for Social Native
travel to meet with customers or potential customers will be required on occasion
motivates colleagues and maintains a high level of morale in the department
perks
effective management skills, enterprise sales skills, verbal and written communication skills, interpersonal skills, leadership skills, analytical skills, organizational skills, math and budgeting skills, accurate typing and data entry skills
highly engaged "Fun" Committee to keep work enjoyable
Education
3-4 years of experience in Account Management with a minimum of one year of commercially driven experience required; prior social media industry experience preferred
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