MULTI-TASK

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96 AMBROSE RISE LIVINGSTON EH54 6JU
TIN: SC449933
Construction & renovation
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Salary at MULTI-TASK

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MULTI-TASK is looking for employees for positions:

sales account manager

Responsibility
  • responsible for maintaining and updating the lead generation system
  • follow up and provide detailed updates on all tender and live projects
  • follow up and provide detailed updates on current and prospect customers
    Show more +8
Current offers for the position:

Sales Account Manager Maltby

Multitask Personnel are working with an established independent merchant of the highest quality aggregate materials to businesses and projects throughout Yorkshire, Derbyshire, Nottinghamshire and North Lincolnshire.We’re looking for a sales co-ordinator/account manager to develop and manage new client accounts based at their head office in Maltby.Responsibilities:Responsible for maintaining and updating the lead generation systemFollow up and provide detailed updates on all tender and live projectsFollow up and provide detailed updates on current and prospect customersRespond to customer enquiries and provide quotations in a timely mannerSecure new customers and ordersTrade within the market and re-price work where they may be uncompetitiveGain market intelligence and add to the existing databaseSeek and establish market knowledge, competitor activity, customer activity and action in line with commercial policyProvide solutions for customers using internal and external sourcesComplete all sales admin tasks designated by line managerShare joint responsibility in ensuring the client is renowned as The most customer-focused building materials supplier in the UKThe ideal candidate will:Have proven previous sales experienceBe happy making outbound calls to warm leads on the databaseBe IT and numeracy literateHave the ability to work on their own initiative as well as part of the teamBe resilient on salesSalary range is £22-£27k depending on experience, great bonus package in place after probationary period, fantastic scope for progression within the company.Job Type: Full-timeSalary: £22,000.00-£27,000.00 per yearBenefits:On-site parkingSchedule:8 hour shiftMonday to FridayWork Location: O

Responsibility: responsible for maintaining and updating the lead generation system, follow up and provide detailed updates on all tender and live projects, follow up and provide detailed updates on current and prospect customers, respond to customer enquiries and provide quotations in a timely manner
full-time
Salary: salary
Job position: sales account manager
2022-11-09

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customer service representative

Requirements
  • monitor and manage new calls with a high focus on response times whilst following the call scripts
  • to take ownership of customer queries – end to end
  • to ensure the accurate input of data and the completion of all relevant fields
    Show more +5
Current offers for the position:

Customer Service Representative Glasgow

Multitask are recruiting for help desk administrators based in Glasgow we are looking for experienced and passionate staff who have a background in customer service if this sounds like you, please apply:To answer inbound calls and make outbound calls in a professional manner whilst logging and passing out efficiently all related faults and enquiries.Monitor and manage new calls with a high focus on response times whilst following the call scripts.To take ownership of customer queries – end to end.To ensure the accurate input of data and the completion of all relevant fieldsTo ensure all relevant data is obtained on each call through appropriate questioning quickly securing an understanding of the problem.Maintain a responsible amount of admin time – to wrap up calls or queriesEnsure any corrective actions are picked up and managed at the direction of your team leader.To manage after call activities to effectively manage workload and service levels.The PersonPrevious experience of Helpdesk/call centreStrong PC literacyStrong communication skills, both written and verbalStrong results focusEffective problem-solving and decision-makingAble to motivate self and othersFlexible approach to working hours5/7 days 7am to 5pm (Shifts between those times)Salary £20,500Job Type: Full-timeSalary: £20,000.00-£20,500.00 per yearBenefits:Free parkingOn-site parkingSchedule:Day shiftAbility to commute/relocate: Glasgow: reliably commute or plan to relocate before starting work (required)Education:GCSE or equivalent (preferred)Work Location: In person

Requirements: to answer inbound calls and make outbound calls in a professional manner whilst logging and passing out efficiently all related faults and enquiries, monitor and manage new calls with a high focus on response times whilst following the call scripts, to take ownership of customer queries – end to end, to ensure the accurate input of data and the completion of all relevant fields
full-time
Education: GCSE or equivalent
Salary: salary
Job position: customer service representative
2023-06-23

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customer service manager

Responsibility
  • perform billing function duties ensuring work orders are billed accurately and in a timely manner
Current offers for the position:

Customer Service Manager Sheffield

re you looking to work within an ambitious organisation? Do you enjoy working in a busy team?Are you a passionate leader? Are you passionate of driving success?We have an excellent opportunity working for a well-established, ambitious, and growing organisation within the Commercial Property Maintenance sector. We are recruiting for a Customer Service Manager to join our ambitious client, on a permanent basis at their Sheffield office.Along with being the key point of contact for customers and their accounts, you will lead a team in ensuring the best service is always provided.You Will:Deliver excellent customer services whilst ensuring job budgets, SLAs & KPIs are realised.Deal with work orders in a timely, professional, and satisfactory manner ensuring work volume parameters are met.Be responsible for individual client orders throughout the life cycle of the work order from initial receipt through to billing responsibilities.Process client work orders from initial receipt to invoice.Confirming attendance appointments with internal schedulers to achieve specified SLA.Issue purchase order to sub-contractors, confirm receipt, ETA, follow-up progress and validate documentation.Provide updates to clients and re-negotiate Kip’s /attendance where necessary.Administer budget uplifts.Perform billing function duties ensuring work orders are billed accurately and in a timely manner.Updating the internal workflow management system ensuring data provides real-time progress information.Attend client facing meetings.Provide other CSA’s with the support they need to improve.Conduct 1-2-1’s and back to works.Set a good example by ensuring to take part all Customer Service functions.You Will Need:Proven experience within the Customer Market Sector.Ability to manage and motivate a team.2 year

Responsibility: along with being the key point of contact for customers and their accounts, you will lead a team in ensuring the best service is always provided, process client work orders from initial receipt to invoice, issue purchase order to sub-contractors, confirm receipt, ETA, follow-up progress and validate documentation, provide updates to clients and re-negotiate Kip’s /attendance where necessary
full-time | Temporary
Salary: salary
Job position: customer service manager
2023-01-03

Customer Service Team Manager Bolton

Are you an inspiring and focused leader? Can you manage and motivate a team in a Contact Centre in a fast paced ever changing working environment with multiple priorities and targets? Would you like the chance to earn a good starting wage and the opportunity for career progression? If so, read on….Multitask Personnel have a fantastic opportunity to join a dynamic and expanding business within the energy industry, based in Bolton, our client is currently recruiting for an experienced Contact Centre Team Leader on a permanent basis.The role:Ensure all advisors are ready to start their day and ensure they are adhering to schedulesManage performance of team through coaching sessions and 121s monthlyReport on performance throughout the day and communicate this to key stake holders within the Contact CentreWork closely with the Contact Centre Manager and other Team Leaders to achieve performance targetsWork closely with Contact Centre Manager and other key stake holders to drive continual improvementHighlight and act on skill and behavioural gaps with quality feedback and coaching interactions to strengthen individual and team performanceConduct monthly performance reviews to drive continual improvement in the dispatch and jeopardy teamsBuild and maintain strong relationships with Contact Centre Manager and other key stakeholdersEnsure all people metrics are managed including efficiencies, behaviours and valuesSeek to continually improve the way in which we workStrive to deliver the future of smart energy in line with our client’s company vision and valuesYou will need:Strong leadership experience and the ability to motivate a continually developing teamAbility to effectively communicate with the dispatch and jeopardy teams, whilst also clearly and concisely reporting to Operation Support ManagersA natural ability to problem solves and

Responsibility: report on performance throughout the day and communicate this to key stake holders within the Contact Centre
full-time
Salary: salary
Job position: customer service manager
2022-11-08

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team manager

Responsibility
  • manage engineer holidays to ensure adequate cover at all times
Current offers for the position:

Scheduler Team Manager Sheffield

Are you looking to work within an ambitious organisation? Do you enjoy planning, scheduling and managing a team? are you based in Sheffield ?We have an excellent opportunity for a Scheduling Team Leader working for a well-established, ambitious and growing organisation within the Commercial Property Maintenance sector. This is on a 12 Month Temp basis to cover MaternityKey Purpose:To lead a team of schedulers who will act as the key point of contact for engineers, ensuring work is efficiently and effectively planned and co-ordinated. Responsible for the administering and management of reactive and planned works, within a designated area.You will:Work to client SLA’s.Allocate & Schedule engineer workload.Ensure allocations match engineer skills and experience.Liaise with client sites and record access arrangements.Plan & administrate joint visits with other specialist contractors.Providing real time approval of engineer timesheets.Co-ordinate full cycle of works to ensure the smooth transition to invoicing.Request budget uplifts.Escalate work-in-progress/engineer issues to Managers when required.PDA support and client logging in/out requirements).Provide work-in-progress updates to internal and external customers.Manage engineer holidays to ensure adequate cover at all times.Assist in managing the engineer OOH (out of hours) call out rota.Participate on the out of hours call out rota.Lead a team of schedulers, whilst overseeing more complex tasks such as new customer mobilisations and on boarding new engineers.Undertake basic HR responsibilities (e.g., appraisals, back-to-work, disciplinary’s)Play a lead role in representing the company in client facing meetings.Undertake complex reporting and utilise data from both internal and external systems.You will need:

Responsibility: allocate & Schedule engineer workload, ensure allocations match engineer skills and experience, co-ordinate full cycle of works to ensure the smooth transition to invoicing, escalate work-in-progress/engineer issues to Managers when required
full-time | Temporary
Salary: salary
Software: microsoft Office
Job position: team manager
2023-01-03

Scheduler Team Manager Sheffield

Are you looking to work within an ambitious organisation? Do you enjoy planning, scheduling and managing a team? are you based in Sheffield ?We have an excellent opportunity for a Scheduling Team Leader working for a well-established, ambitious and growing organisation within the Commercial Property Maintenance sector. This is on a 12 Month Temp basis to cover MaternityKey Purpose:To lead a team of schedulers who will act as the key point of contact for engineers, ensuring work is efficiently and effectively planned and co-ordinated. Responsible for the administering and management of reactive and planned works, within a designated area.You will: Work to client SLA’s.Allocate & Schedule engineer workload.Ensure allocations match engineer skills and experience.Liaise with client sites and record access arrangements.Plan & administrate joint visits with other specialist contractors.Providing real time approval of engineer timesheets.Co-ordinate full cycle of works to ensure the smooth transition to invoicing.Request budget uplifts.Escalate work-in-progress/engineer issues to Managers when required.PDA support and client logging in/out requirements).Provide work-in-progress updates to internal and external customers.Manage engineer holidays to ensure adequate cover at all times.Assist in managing the engineer OOH (out of hours) call out rota.Participate on the out of hours call out rota.Lead a team of schedulers, whilst overseeing more complex tasks such as new customer mobilisations and on boarding new engineers.Undertake basic HR responsibilities (e.g., appraisals, back-to-work, disciplinary’s)Play a lead role in representing the company in client facing meetings.Undertake complex reporting and utilise data from both internal and external systems.You will need:

Responsibility: allocate & Schedule engineer workload, ensure allocations match engineer skills and experience, escalate work-in-progress/engineer issues to Managers when required, manage engineer holidays to ensure adequate cover at all times
full-time | Temporary
Salary: salary
Software: microsoft Office
Job position: team manager
2023-01-03

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