MSL PROPERTY CARE SERVICES Salary
SCHOFIELD SWEENEY SPRINGFIELD HOUSE LEEDS LS1 2AY
TIN: 06455736
MSL PROPERTY CARE SERVICES Premium profile inactive Premium profile inactive
Earnings on positions in MSL PROPERTY CARE SERVICES
MSL PROPERTY CARE SERVICES is looking for employees for positions:
customer service advisor
Working hours
- full-time | Permanent
Responsibility
- liaising directly with customers and engineers by phone and email
- assist with arranging scheduled appointments and repairs
- updating customer account records accurately, managing customer’s expectations throughout a job’s life cycle
- completion of quotes and actively gaining customer approval to maintain/improve quote conversation
- maintaining excellent relations with both customers and engineers
- general office duties
- this will directly involve the coordination and conflict resolution of reactive maintenance activities, whilst minimising the disruption of services with the customer
- progress chasing jobs to ensure work is completed in the time frame requested and ensuring both MSL’s in-house, plus any customer-based systems are updated with job notes and details