MRK ASSOCIATES Salary
HARDY HOUSE NORTHBRIDGE ROAD BERKHAMSTED HP4 1EF
TIN: 04987871
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Earnings on positions in MRK ASSOCIATES
MRK ASSOCIATES is looking for employees for positions:
customer service administrator
Requirements
- customer Service Administrator
Responsibility
- to ensure all Customer orders and queries are processed accurately and in a timely manner and in line with deadlines
- identify any potential service issues and offer solutions for resolutions
- respond effectively to product enquiries including product features, stock availability and pricing
- look for and actively promote methods for increasing sales revenue
- work collaboratively with the Sales team on the account management and building Customer relationships
- develop and maintain effective links with other internal departments to ensure Customer queries are answered efficiently
- handling inbound/outbound telephone interactions both internal and external in a professional, polite and efficient manner with a drive for first time resolution
- provide cover for other team members during times of absence