MRI SOFTWARE Salary
9 KING STREET LONDON EC2V 8EA ENGLAND
TIN: 03341304
Reviews MRI SOFTWARE London Premium profile inactive Premium profile inactive
Earnings on positions in MRI SOFTWARE
MRI SOFTWARE is looking for employees for positions:
technician
Working hours
- full-time
Responsibility
- the only way to carry out that mission is to hire the absolute best employees on earth
- people like you
- provide technical support and assistance to end-users via our internal ticketing system, in person, phone, email, and remote access tools
- and we’re insanely dedicated to creating a work environment that you look forward to every single day
- diagnose and resolve hardware, software, network, and system-related issues promptly and efficiently within SLA timescales
- log and track support tickets in the helpdesk ticketing system, ensuring accurate documentation and timely resolution
- that’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks
- escalate incidents to vendors or senior management where required
Requirements
- minimum of 4 years’ experience in a Help Desk, system administrator, or customer service role
- excellent knowledge of Windows and Mac operating systems
- familiarity with Active Directory, group policies, and user account management
- basic knowledge of TCP/IP networking, DNS, DHCP, and VPN concepts
- strong understanding of computer hardware, software, networks, and peripherals
- knowledge of cabling and termination standards and experience working with Cat 5, Cat 5e and Cat 6 fibre terminations
- experience with helpdesk ticketing systems and remote support tools
- strong troubleshooting and problem-solving skills with the ability to analyze and resolve technical issues efficiently
Earnings on positions in MRI SOFTWARE
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
2325 £