care co-ordinator
Responsibility
- this is a home-based role working regionally and nationally with volunteers and teams across the Association
- we have a brand-new opportunity at the Motor Neurone Disease Association for a Care Support Co-ordinator to join the team on a 12-month Fixed Term Contract
- within this role, you will lead, develop, co-design and co-ordinate all aspects of support volunteer activity, ensuring consistent service delivery and training across the MND Connect helpline and the Area Support Community of Practice
Show more +11 - the key purpose of this role is to ensure that people living with/affected by MND are supported and empowered by leading the provision of Association care services and support through volunteers, the MND Connect helpline and working directly to support people with/affected by MND
- knowledge of Health and Social Care, medical and research issues, and an understanding of management risk and safeguarding
- excellent communication, interpersonal, influencing and presentation skills, and the ability to build and establish good relationships with a range of stakeholders
- you will provide cover to regional care area support volunteers across England, Wales, and Northern Ireland; working closely with the MND Connect manager and managing a team of MND Connect support volunteers, providing appropriate training for them to effectively assess the needs of the MND Connect service users
- for full role responsibilities please view the job description
- it is essential you have experience of volunteer management and experience of helpline work alongside well-developed assessment skills, including active listening, questioning, and responding
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- what are we looking for?
- you will need to clearly demonstrate an understanding of support services in the statutory, private and/or voluntary sectors including value and challenges of volunteering
- access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- access to a 24/7 phone and video GP Service
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