MOTEL ONE NEWCASTLE is looking for employees for positions:
technician
Requirements
have completed an apprenticeship as a painter/decorator and/or have several years of professional experience
carrying out plastering, painting and silicone work in public and non-public areas
be open and communicative, pay attention to detail and be interested in technology
organising and providing the necessary materials
be flexible and organised and have an excellent sense of quality and service
complying with the Motel One quality standards and corporate philosophy
gaining interdepartmental insights into new areas of activity by working in our multicultural teams
be a team player and willing to provide assistance across departments – we achieve our results together
bartender
Language
german
Requirements
providing a seamless, rapid service
helping to organise the bar service and determine all the necessary standards and schedules in cooperation with the department manager
be open and communicative
providing advice to customers and actively selling Motel One Lounge products in order to achieve the One Lounge sales budget
have hosting skills and a passion for the hotel industry
helping to order food, beverages and spirits for the bar areas and take inventory at the end of the month
be flexible and creative and have an excellent sense of quality, even in stressful situations
gaining interdepartmental insights into new areas of activity by working in our multicultural teams
Responsibility
join our team and grab this unique opportunity
manager
Language
english
Responsibility
taking and processing bookings, as well as reviewing bookings, overbookings and options
overseeing and optimising the entire reservations process, ensuring smooth operations and maximum efficiency
setting and maintaining the highest standards for guest interactions and experiences across all communication channels
producing duty rosters and holiday schedules
conducting internal coaching and cross-trainings, as well as organising development training courses for Reservations staff
monitoring forecasts and checking budget projections
collaborating closely with both the Sales and Front Office teams, providing assistance during peak periods and ensuring seamless interdepartmental communication
implementing and maintaining a robust customer relationship management system to track guest preferences and enhance personalised service
Requirements
enjoy developing employees – management experience is beneficial
have hosting skills and a passion for the hotel industry, as well as an excellent sense of quality and service
be a team player and willing to provide assistance across departments – we achieve our results together
knowledge of Opera PMS would be an advantage
have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering/customer call centre industry or be looking for a change of career
bar supervisor
Responsibility
looking after and advising guests in the Motel One Lounge, as well as all associated tasks
contributing to achieving the Motel One Lounge sales budget
providing a seamless, rapid service
shared responsibility for conducting internal coaching, cross-trainings and onboarding Bar staff
ordering food, beverages and spirits for the bar areas and take inventory at the end of the month
Requirements
enjoy developing employees – and ideally have some management experience
be open and communicative and have hosting skills, as well as a passion for the hotel industry
be flexible and creative and have an excellent sense of quality, even in stressful situations
be a team player and willing to provide assistance across departments – we achieve our results together
have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering industry or be looking for a change of career
maintenance manager
Language
german
Responsibility
monitoring the functionality of equipment, lifts and technical facilities throughout the hotel and carefully keeping track of defects
communicating, liaising and cooperating with external companies, in particular checking any maintenance work
gaining interdepartmental insights into new areas of activity by working in our multicultural teams
join our team and grab this unique opportunity
undertaking a tour of the premises every day to identify any defects in the hotel and carrying out the appropriate repair and renovation work
Requirements
be open and communicative, pay attention to detail and be interested in technology
be flexible and creative and have an excellent sense of quality, even in stressful situations
be a team player and willing to provide assistance across departments – we achieve our results together
have completed a technical apprenticeship and/or have professional experience of one or more trades or building maintenance or be looking for a change of career
reservations agent
Language
english
Responsibility
looking after our guests, including check-in and check-out
reviewing and processing bookings, overbookings and options
maintaining Sihot, as well as our electronic bookings systems
producing and verifying invoices, including managing payments
cash transactions and cashing up
administrative and organisational tasks
Requirements
have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry
be a team player and willing to provide assistance across departments – we achieve our results together
have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering/customer call service sector or be looking for a change of career
food and beverage supervisor
Responsibility
contributing to the achievement of the Motel One Lounge sales budget
providing a seamless, rapid service and implementing the Motel One service concept “One Smile”
shared responsibility for conducting internal coaching, cross-trainings, and onboarding Service staff
ordering food, beverages and spirits and take inventory at the end of the month
Requirements
enjoy developing employees – and ideally have some management experience
be open and communicative and have hosting skills, as well as a passion for the hotel industry
be flexible and creative and have an excellent sense of quality, even in stressful situations
be a team player and willing to provide assistance across departments – we achieve our results together
have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering industry or be looking for a change of career
cleaner
Language
german
Requirements
ideally have professional experience in the hotel/catering and/or cleaning industry or be looking for a change of career
pay attention to detail, ensuring that everything is kept clean and tidy
have an excellent sense of quality and service
be a team player and willing to provide assistance across departments – we achieve our results together
Responsibility
join our team and grab this unique opportunity
performing various tasks in communal areas and assisting Housekeeping staff, especially with linen
housekeeping supervisor
Requirements
ideally have professional experience in the hotel/catering/cleaning industry or be looking for a change of career
pay attention to detail, ensuring that everything is kept clean and tidy
have an excellent sense of quality and service
be a team player and willing to provide assistance across departments – we achieve our results together
office manager
Language
english
Requirements
enjoy developing employees – management experience is beneficial
have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry
be a team player and willing to provide assistance across departments – we achieve our results together
have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering industry or be looking for a change of career
Responsibility
monitoring costs and the accommodation revenue budget
implementing and maintaining the quality management system