Earnings on positions in MOSAIC FULFILMENT SOLUTIONS
MOSAIC FULFILMENT SOLUTIONS is looking for employees for positions:
manager
Working hours
full-time
Salary
salary
Requirements
previous experience in a similar role, preferably in a warehouse or distribution centre environment
strong knowledge of inventory management systems and procedures
familiarity with quality control processes for incoming goods
excellent organisational and time management skills
ability to work well under pressure and meet deadlines
strong attention to detail and accuracy
effective communication skills, both written and verbal
leadership abilities to effectively manage a team
Responsibility
to ensure that Goods Inwards and Replenishment processes are undertaken effectively to meet production targets and client needs within budget
the management of the MHE fleet across the site to ensuring all Daily checks are completed in regular servicing
manage and plan the all training across the department relating to process and regulatory compliance
ensure all KPIs are met in areas of safety, quality, productivity, cost and Customer Service
work collaboratively as part of the Warehouse Management team to achieve organisational goals and objectives
constantly review practices in the Goods in area, to ensure all areas are fully utilised
provide effective leadership and management to the Replenishment and Goods Inwards teams to consistently achieve departmental objectives
provide support and development to the Supervisors through regular performance monitoring and coaching
customer advisor
Working hours
full-time | Part-time | Permanent
Salary
salary
Requirements
customer service: 1 year
Responsibility
answering customer service queries regarding orders already placed
commercial manager
Working hours
full-time
Salary
salary
Education
A-Level or equivalent
Requirements
able to work effectively as part of a team and with excellent interpersonal skills
excellent communication skills, both verbal and written
extremely high attention to detail
reliable and tenacious with the desire to see issues through to completion
great organisational skills with the ability to effectively prioritise a workload
able to efficiently multi-task and maintain calm under pressure
displays empathy when dealing with clients and colleagues alike
account Management experience is not essential as a full training programme will support development in the role
Responsibility
test all campaigns and ensure that all AQ have been signed off
ensure that any issues arising that may impact on the client account SLA’s or customer satisfaction are raised through the appropriate channels collaborating with key stakeholders to arrive at a solution and to ensure steps are taken to prevent reoccurrence
sales executive
Working hours
full-time | Part-time | Permanent
full-time | Permanent
Language
english
Responsibility
conduct independent lead generation, cold calling within target markets and diary management
conduct independent lead generation, cold calling and diary management
identify new retailers through prospecting and identifying gaps in product ranges held
making high volume of telephone calls
maintain records via CRM management
conduct internal reports to line manager
client Management – follow ups & relationship building
report directly into Commercial Director
Salary
salary
Requirements
excellent communication and interpersonal skills
self-motivated and enthusiastic with proven experience as telesales person or other sales/customer service role
good knowledge of relevant computer programs and telephone systems
experienced in cold calling and lead generation
confidence in cold calling and objection handling
following up on sales inquiries that are made by potential customers through website chats, emails and in bound calls
full time or part-time working
setting up face to face meetings between potential customers and outside sales representatives
customer service advisor
Working hours
full-time | Part-time | Contract
full-time | Part-time | Permanent
full-time | Permanent
Salary
salary
Contract type
are you an empathetic person who cares about making a difference?
do you have great communication skills?
do you have a desire to progress within a rapidly growing business?
we are searching for a full time Customer Advisor to work within the response team being the eyes, ears and voice of our clients
Responsibility
answering customer service queries regarding orders already placed
administrator
Working hours
full-time | Permanent
Salary
salary
Responsibility
monitor Emails coming into Stock Admin and respond accordingly
carry out investigative work to solve stock issues through the WMS and making corrective action to stock figure
assist Goods In /Replenishment / Production departments with stock issues and queries
liaise with Account managers with stock queries
assist in conducting stock takes
assist with onboarding of new clients and their stock, setting up bin locations and stock information ready for client to go live
assist with the packing up of Clients and their stock when exiting the building
Requirements
stock Admin: 1 year
warehouse supervisor
Working hours
full-time | Permanent
Responsibility
assisting with the organisation of warehousing workloads/staff deployment
supervising, mentoring, and training Warehouse Operatives
measure and report on the effectiveness of warehousing activities and employee performance
monitoring/controlling the supply of packaging items to ensure the smooth running of day-to-day distribution operations
prioritising warehouse duties, ensuring service levels and deadlines are achieved and operations run in line with plans. Ensuring tasks are completed on schedule to meet KPIs
account manager
Language
english
Responsibility
effectively manage client needs and demands, whilst managing expectations around performance and service offerings, escalating any necessary queries to the Head of Client Services
ensure service levels are achieved, and that we are meeting all of our contractual obligations. Proactively monitor performance and communicate potential issues to the relevant colleagues
convene regular review meetings with clients, formulating and publishing agendas, minutes, and action points arising while managing client expectations on performance and service offerings in person and on line
have a thorough understanding of the operational needs of each client, to identify opportunities cross sell and promote group offerings to maximise revenue streams and engage the client in additional services
create forecasts in conjunction with clients and Planning team, to ensure client expectations and SLA’s are managed appropriately, whilst assisting the operation to plan its labour
ensure that any issues arising that may impact on the client account SLA’s or customer satisfaction are raised through the appropriate channels collaborating with key stakeholders to arrive at a solution and to ensure steps are taken to prevent reoccurrence
ensure campaign instructions are up to date and distributed company wide, and that all Departments are kept informed on any new / existing fulfilment campaigns or orders. providing regular updates on the progress of campaigns and promotions
Requirements
york, YO26 7NH: reliably commute or plan to relocate before starting work
Earnings on positions in MOSAIC FULFILMENT SOLUTIONS