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MOORLAND MEDICAL is looking for employees for positions:
receptionist
receptionist
Working hours
permanent
Responsibility
to work in accordance of written protocols & the Staff Handbook
ensure an effective and efficient reception service is provided to patients and any other visitors to the practice
deal with all general enquiries, explain procedures and make new and follow-up appointments
ensure requests for ambulance transportation are actioned and detailed in the appropriate folder with the booking reference number
be able to cover all reception positions as necessary
explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed
receive and make telephone calls as required in a timely manner
using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner
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