customer service advisor
Responsibility
- inbound and outbound calls \* \
- dealing with inbound customer enquiries through emails & telephone calls
- answering telephone and email enquiries professionally and within a reasonable timescale
Show more +9 - contacting clients through a variety of channels to book them on to our training courses
- day to day office duties
- moorgate Training are a leading training provider that has an exciting opportunity to join our team at our head office in Chesterfield to help the company continue to grow and reach our targets
- maintaining and supporting with electronic and hard copy filling systems
- we hold training courses throughout the UK in respect of Drink Drive Rehabilitation on behalf of the Driving Vehicle Standards Agency and HMCTS
- open and sort documents accordingly
- assisting in resolving any administrative issues
- taking payments by telephone on our company operating system
- maintaining and updating information on our CRM system when required
Requirements
- ideally you will be sales minded and preferably have some experience in a Sales Advisor role
- ability to thrive in a fast-paced environment
- good communication skills
Show more +9 - confident telephone manner
- time management skills
- previous experience in an admin related role
- professional nature
- ability to work on your own and also as part of a team
- strong attention to detail both personally and to your work
- organised and able to prioritise workload
- customer service: 1 year
- ambition to grow within the business
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