MOBILE CARE SERVICES  Salary

UNIT A INNAGE PARK ABELES WAY HOLLY LANE INDUSTRIAL ESTATE ATHERSTONE CV9 2QZ
TIN: 04438610

MOBILE CARE SERVICES
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MOBILE CARE SERVICES is looking for employees for positions:

training officer

Working hours

  • full-time

Responsibility

  • customer calls in the community will be scheduled as required and will take precedent over other tasks
  • this could be a combination of morning, lunch, tea and PM calls
  • this role consists of a combination of office and community-based tasks, which will be dictated by the day to day and strategic needs of the service and allocated by the management team as required
  • there will also be a significant focus upon staff training and development, and the successful applicant will as part of their role, feel confident delivering in-house and community based training sessions for new and existing staff, according to set session plans
  • to provide front line, Community based personal and practical support visits to Customers as required by the needs of the service on a day to day basis to ensure quality and continuity within services
  • to provide expert guidance in relation to resolving specific difficulties that staff may experience in the community
  • under the guidance of the management team, to gather information as required in relation to Customer complaints, issues or staff investigations
  • to conduct spot checks and observations on Community Based staff as required by the Operations Team and HR Team and in line with agreed KPI’s

Requirements

  • home care: 1 year