MITSUBISHI ELECTRIC FINANCE EUROPE PLC

Responsibility

• perform all activities in-line with customer service standards, department standards and company principles
• service and maintain equipment to a high standard in line with company and industry standards
• effectively problem solve ensuring each activity results in clear conclusions and recommendations
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• conduct on-site repairs to a high standard ensuring the minimum amount of downtime for the end user
• produce concise, well written technical reports that are submitted on time and in full
• track, benchmark and develop your technical ability on new and existing products ensuring the highest level of knowledge is maintained
• competently evaluate information provided by customers to diagnose faulty equipment
• effectively problem solve on the customer’s behalf
• provide appropriate solutions and recommendations using customer focus and commercial awareness
• always ensure courteousness and helpfulness to customers
• always comply with Health & Safety in the course of your duties and support the administration team in the creation of risk assessments and method statements that adhere to this
• keeping abreast of product developments and new product releases
• when liaising with all areas of the business engage positively with outcomes focused on customer centricity and a ‘best in industry’ service
• proactively maintain a high level of product knowledge on all aspects of the LES Residential product range

Requirements

• minimum 5 years heating industry experience
• general knowledge of the U.K. heating and ventilation industry
• general knowledge of U.K. building and water regulations
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• unvented Hot Water qualification
• electrical qualifications
• full driving license
• CSCS card holder
• F Gas and/or NVQ Level 2 in refrigerant & air conditioning is desirable but not essential
• recognized HVAC Service and Maintenance qualifications
• experience working with members of the public and the sensitivities of working in their homes

Benefits

• company car

Earnings for position site engineer

Responsibility

• achieve their agreed sales targets, objectives and agreed KPI’s
• ensure that all requested house designs are submitted with the required information and detail to enable correct design to be completed within SLA expectations
• work with our Pre-Sales & Technical team to ensure that all customer requests for design and quotations are in line with SLA expectations
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• ensure that all activity and projects are managed effectively and correctly within the CRM platform

Requirements

• direct sales

Benefits

• company car

Earnings for position sales manager

Requirements

• minimum 5 years’ experience developing software applications using the .NET/.NET Core platform
• proficient with C# or and good understanding of object-oriented software design and development
• firm understanding of software architectural best practices, such as SOLID principles and OO
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• able to influence software architecture using combination of best practice and experience
• experience of Web Service/API development using REST or SOAP
• some experience of developing software for the cloud such as Azure or AWS
• confident with IDEs such as Visual Studio and experience with version control systems such as Git, Jira, Azure DevOps, etc
• experience in developing web applications, particularly SPA front-ends using a framework such as Angular, React, Vue, etc with HTML, CSS and JavaScript/TypeScript

Benefits

• company car

Responsibility

• achieve their agreed sales targets, objectives and agreed KPI’s
• ensure that all activity and projects are managed effectively and correctly within the CRM platform

Requirements

• direct sales

Benefits

• company car