MISSION LABS Salary
5 FLEET PLACE LONDON EC4M 7RD ENGLAND
MISSION LABS Premium profile inactive Premium profile inactive
Earnings on positions in MISSION LABS
MISSION LABS is looking for employees for positions:
solutions architect
Working hours
- full-time
Language
- english
Responsibility
- customers deserve better
- the global contact centre industry is transforming. Solutions that were once reserved for Orwellian novels and Sci-Fi movies are our present canvas, and technologies like AI & ML the paint we use to curate future-ready business solutions
- gone are the days where customers furiously try to navigate an endless maze of “press 1 for this, press 2 for that” and then sit in call queues for two hours - all whilst being told “your call is important to us”
- at Mission Labs, the vast majority of our solutions utilise modern cloud-first technology
- customers demand better - and that’s why our clients are investing in solutions to transform their customers’ experiences, leveraging real-time data to drive more meaningful engagement and reduce overall contact centre costs
- within our SmartAgent product, we use Amazon Connect to build out solutions for calls, webchat, email, WhatsApp, Messenger and much more
- solutions Architects work directly with Mission Labs clients to unlock innovation at pace. You live at the intersection of business & technology -> using your rich experience to drive “the art of possible” in every conversation
- what’s the role of a Solutions Architect at Mission Labs?