MISIRLI UK

Account Manager Leicester

ACCOUNT MANAGERMISIRLI UKIn conjunction with the Sales Manager manage all aspects of the business’s Key Retailer AccountsOverall responsibility for the management of the critical path process, acting as the main point of contact internally and externally working in conjunction with the Merchandising, Technical, Design and In country office teams.Manage all aspects of the costing process, ensuring that competent costing packs are sent out to the supply base (as per the standard format) and full details of product order requirements are received from the customer.Take full ownership of the Key account’s departmental product categories and work collaboratively with the buying teams to drive sales growth.Manage product, pricing and margins according to the agreed aims of the business.Ensure full understanding of relevant supply base capabilities and limitations including compliance standards and compatibility with customer requirements.Build strong working relationships with the customer built on results, trust and mutual respect, communicating on a weekly/daily basis where necessary.Overall responsibility for margin per customer per product order, and in turn the management of any issues that could affect the agreed cost and the business standard required percentage.Oversee the license approval process in conjunction with the Design and Licensing teams, ensuring all products are approved at all stages of the approval process, and that any requested changes are made and communicated in a timely manner.Manage any sample costs where necessary, working with the internal teams to ensure sample collections / sales / buying samples are developed and delivered on time to the customer requirements.Report on any customer initiatives/directives accordingly.Represent the business in a professional and competent manner at all times.T