MIRUS IT SOLUTIONS is looking for employees for positions:
workshop engineer
Responsibility
as a Workshop Technician, you will oversee the flow of hardware and software installations for customer equipment
looking for a role that combines hands-on skill with technical knowledge?
this is a vital role where your hands-on technical expertise will play an important part in delivering and maintaining the standards of delivery that we pride ourselves on
you will have the opportunity to work in the repair, upgrade and preparation of PCs, laptops and servers that are due to be distributed to client sites
assisting with courier deliveries and collections
asset management for client equipment
Requirements
ability to install operating systems
knowledge of component infrastructures
click here for the list of benefits
hit the apply button to easily share your details with us and we promise to respond quickly
infrastructure engineer
Responsibility
everyone wants to be s-t-r-e-t-c-h-e-d
we have an opportunity for an Infrastructure Engineer to join us for an initial 12 month fixed term contract
this is a varied role where you will spend 2 days a week on client site and the remaining 3 days working remotely
carrying out proactive maintenance of systems
assisting with third line support issues escalated from the support team
infrastructure engineer
Responsibility
everyone wants to be s-t-r-e-t-c-h-e-d
we have an opportunity for an Infrastructure Engineer to join us for an initial 12 month fixed term contract
this is a varied role where you will spend 2 days a week on client site and the remaining 3 days working remotely
carrying out proactive maintenance of systems
assisting with third line support issues escalated from the support team
engineer
Responsibility
unleash Your Engineering Brilliance! Join Our Mirus Team as an IT Engineer
assist with audits and development of existing and new solutions
ensure the smooth running of our internal infrastructure and remote systems
field service technician
Responsibility
we have an excellent opportunity in our Service Delivery team here at Mirus and we'd love to hear from you
are you a wizard at turning tech troubles into triumphant victories?
Requirements
demonstrable experience as a service desk engineer
you'll be familiar with working to SLA's to meet both customer and contract requirements
problem ownership with clear, concise, customer communication whilst managing expectations
familiar with Citrix and Office 365
meet customer requirements efficiently and strive to resolve client user issues by delivering the right solutions first time, on time, every time
next step? Hit the ‘Join Us’ button below to apply to this role quickly and easily
systems engineer
Responsibility
unleash Your Engineering Brilliance! Join Our Mirus Team as an Internal Systems Engineer
ensure the smooth running of our internal infrastructure and remote systems
field engineer
Responsibility
you love the variety of consistent challenges and being engaged with new and exciting projects
you are an IT Support Engineer that loves the variety of working across a variety of client sites, that's why our Field Services Cover Engineer role is perfect for you
in this this role you will cover our client sites in London, Tring, Luton, and Oxford, providing essential support to our clients
you're keen to work with a range of technologies and systems, ensuring that our clients' IT infrastructure is running smoothly and efficiently
as a site-based service desk engineer, you love providing support to the wider when they are on leave, suffering with illness or taking part in training
feeling confined to one environment and want to branch out? Take a look at this Field Engineer role, where no two days are the same
service technician
Responsibility
you’re an experienced 1st - 1.5 Level Support Engineer residing in the UK
this means working with latest technologies and supporting users is something you’ll look forward to
taking ownership and managing tickets through resolution or escalation is something you know all too well
deeply technical opportunities, working at a sociable client office, exposure to new technologies – either way, we provide a mutually supportive technical environment that resonates best with you and your development as an on-site engineer
here's one of the team at C+C Mirus: Meet Rob
you’ve been in this or similar role previously and have developed strong analytical and technical skills, having hands on experience in the IT industry
you’ve got a great idea of meeting your SLAs - troubleshooting, maintaining, and supporting a wide range of systems is just as important to you as answering queries and complaints
with a customer focused attitude, taking ownership of your tickets, you’re constantly involved in collaboration with the rest of the teams, ensuring personal and team objectives are achieved and will provide further guidance when necessary
Requirements
MS Windows Server Technologies
office 365
active Directory
VMWare VSphere
able to communicate verbally and in writing to both technical and non-technical audiences
creative, analytical problem solver with the ability to apply original and innovative thinking
methodical approach suitable to resolution of client requirements
able to manage changing workload and priorities
project engineer
Requirements
in essence, you're the engineer who can do the following for around 200 devices
new devices
add device details to 365 tenants
initiate OOBE
sign onto device
set up Windows Hello
sign into M365
assist end user with OOBE
service engineer
Responsibility
you will be the most senior engineer onsite and will act as the escalation point for any technical enquiries
owning and managing all technical incidents onsite
you will also have the opportunity to mentor and develop a team of engineers
managing the clients’ expectation through clear technical communications and guidance on technical problems and technical queries
ensuring time entries are accurately logged on the system and the minimum amount is met every day
actively updating documentation when changes are made
working with the Service Delivery Manager to identify individual and team objectives
this is a senior role that is responsible for managing and supporting complex technical activities across standard technical solution investigation, resolution and diagnosis, as well as ad-hoc project work
Requirements
this role will suit someone who has pre-existing onsite experience of working directly on a client premise
the right candidate for this role will have the following technical experience