white Goods Appliance repair knowledge and experience
experience in a customer facing role, visiting customer homes
gas Qualifications would be an advantage but not necessary
it is essential applicants have a valid UK drivers’ licence
domestic repair: 1 year
repairing fridges: 1 year
repairing washing machines: 1 year
customer service administrator
Working hours
full-time
Responsibility
must be confident and have a good phone manner, be polite and able to communicate well with customers and clients
the role is within a small team based in Maidstone town centre
the successful applicant will need to work well with others but also be able to use their own initiative
training will be provided though some experience in a customer support role would be a benefit
an opportunity to join a growing business in the role of Customer Service Administrator in a local, busy office taking incoming calls from both private customers and clients
supporting customers with Samsung products including TV's and kitchen appliances, the position is as customer service-based role which includes updating web based systems, making & receiving phone calls, taking payments, placing orders and booking appointments for our Field Service Engineers
job Type: Full-time
Salary
salary
Requirements
working in a office role: 1 year
estimator
Working hours
full-time
Salary
salary
Education
GCSE or equivalent
Requirements
estimating: 1 year
part time administrator
Language
english
Responsibility
processing orders
applying those learned skills to our larger and more diverse project projects including house builder curtain & blinds packages and potentially assisting a Project Manager running the supply & installation of window dressings to apartment blocks
learning and assisting with the various internal and external projects and tasks that make up our operations and the smooth running of our office
this may include but not exclusively, any of client services, processing deliveries, health & safety, supply-chain management, database and diary management, sales & marketing, sales & purchase ledger, human resources etc
Requirements
excellent verbal, written, and reading skills required for communications
good level of mathematics required for order and data processing
experience in a customer service role, and/or office/administration role
knowledge of window dressings is advantageous but not essential
the ideal candidate will have previous administration experience within a busy team, be self-motivated, confident, flexible in their approach and have exceptional organisational skills