hotel receptionist
Responsibility
- report to the Head Receptionist or the Directors in her absence
- to greet all guests with a confident smiling personality at all times
- to be smart and well presented at all times
Show more +9 - to promote the hotel to prospective guests at all times, ensuring resident guests are fully aware of up-coming promotions
- to be responsible for money taken in reception, or in the post and its safe keeping, using the drop safe in reception to deposit money
- to communicate fully with all other departments as required to ensure the smooth running of the hotel
- to sell accommodation carefully and to the best of your ability following the protocols laid out by the head receptionist and management using the computers and software provided
- to record any accidents and inform the directors of any liability issues
- to deal with all communication either by email, letter, fax or verbally either on the telephone or in person in a speedy and efficient manner
- to take a key role in the event of an emergency, organising other members of staff to assist
- to communicate at all times with the head receptionist, and convey any problems or difficulties experienced either with sales or with guests in the hotel
- to deal with any issues or complaints a guest might have and seek to resolve the issue as quickly as possible by involving heads of department or management
Salary in other companies in the position hotel receptionist
HANA CONSULTING | 2916 £ | 2091 £ 2916 £ |
HIGH TOR HOTEL | 2400 £ | 2091 £ 2916 £ |
COMFORT SHORT STAYS | 2400 £ | 2091 £ 2916 £ |
HAND PICKED HOTELS | 2340 £ | 2091 £ 2916 £ |
CRAZY BEAR GROUP | 2333 £ | 2091 £ 2916 £ |
OXFORD AND CAMBRIDGE CLUB | 2250 £ | 2091 £ 2916 £ |
THE VICTORIA FOUNDATION | 2240 £ | 2091 £ 2916 £ |
GOTPEOPLE | 2167 £ | 2091 £ 2916 £ |
SUN STREET HOLDINGS | 2166 £ | 2091 £ 2916 £ |
RUDDING PARK | 2091 £ | 2091 £ 2916 £ |