MELCO LINK GROUP is looking for employees for positions:
payroll administrator
Responsibility
overview
link Group connects millions of people with their assets, including equities, pension and superannuation, investments, property, and other financial assets
accountabilities and main responsibilities
we do this by partnering with thousands of financial market participants to deliver services, solutions and technology platforms that enhance the user experience and make scaled administration simple
input to payroll system joiners, leavers and amendments for all payrolls and validate confirmation reports on receipt
we help manage regulatory complexity, improve data management, and provide the tools to connect people with their assets, leveraging analysis, insight, and technology
our customer experience and the delivery of the right outcomes are at the core of what we do and are the centre of the service we aim to provide
through streamlining processes and removing duplication, we work to provide our team with the right tools and information to allow them to focus solely on the customer experience
it manager
Responsibility
overview
we are looking for an IT Vendor Manager to join us for 6 months on either a fixed term or contractor basis to review Link Group vendor contracts and recommend or take action to ensure contracts are right sized for the current and future environment
you’ll look at potential stranded costs, rightsizing contracts and ensuring contracts are contracted to the correct Link Group Entity. Initially, you’ll focus on contracts in the EMEA region, but liaison on the APAC contracts may be required
please note that as the role is part of a global team, flexibility to work outside core business hours is required in this role
tracking all changes in the master vendor contract file
developer
Responsibility
overview
you’ll work closely with the team in the UK and Mumbai, so you’ll need to be flexible with your outlook
they will work within a growing IT team and be based within the SAP squad
you should have experience of the full development lifecycle
you will be involved in the estimation of work and definition of backlog items
analyse, document and propose solutions by mapping business requirements to technical solutions
the Developer will work as part of the Development team on a hybrid basis from our city centre office in Leeds, so you’ll need to be within a commutable distance of the site
write code and tests to specification
senior administrator
Responsibility
overview
key Accountabilities and Main Responsibilities
they will also be the eyes and ears for the Customer Resolutions Manager as required and appropriate
monitoring the various administrative workflows to ensure all activities are completed in a timely manner in line with agreed SLAs
monitoring the central team mailboxes / work queues ensuring each team member is trained appropriately when assigning activities for completion
the role of the Senior Complaints Administrator is based within the Leeds Customer Resolution team, dedicated to supporting the business in providing service excellence to all our Transfer Agency Clients
the role holder is responsible for providing administrative support and oversight to client mandates, maintaining a high level of administrative standards across multiple portfolios which vary in complexity
A key aspect of this role is to ensure that the Customer Resolution team deliver and maintain a high quality, accurate and outstanding customer service to the business, client, and shareholder at all times
systems administrator
Responsibility
overview
the System Administrator provides support to, maintains and administers the Information Technology systems to BCMGlobal and its clients
you will be part of a team supporting an on-premise datacentre providing services for 250 users across the UK and Ireland
you will be responsible for the delivery of server infrastructure and associated services
key Accountabilities and main responsibilities
understand the general function of BCMGlobal business and specifically that of the users of any core business application
undertake a pro-active approach to issue identification and resolution
escalate problem issues accurately, proactively and in a timely and professional manner, making recommendations as necessary
team manager
Responsibility
overview
this role is based in our Liverpool and Bournemouth office
key Accountabilities and main responsibilities
operational Management
deal with enquiries from internal and / or external members and service providers, and co-ordinate responses to achieve objectives
ensuring accreditation of employees is obtained and maintained to agreed limits by continual support and technical training
participate in on-site client visits and maintain positive working relationships with clients
continuously monitor resource availability so the team can meet member needs and perform services properly
security engineer
Responsibility
contract end date 31/01/2024
overview
key Accountabilities and main responsibilities
client-first attitude
create and maintain global standards, ensuring a consistent security approach
design and implement solutions to ensure that they deliver business objectives securely
uplift, drive and deliver security capabilities within the group
reporting to the Head of Security Architecture & Engineering, the Senior Security Engineer will help drive the Security Architecture and Engineering team and the business in current information security challenges across security technology control assessment, design, configuration, integration, documentation and support
customer service manager
Working hours
full-time
client administrator
Working hours
full-time | Part-time
Responsibility
working with the Treasury Team to prepare and distribute the daily rates
taking and writing up minutes from Team Meetings
senior project manager
Responsibility
work with team managers to determine project resource requirements