MEDICUS HEALTH PARTNERS is looking for employees for positions:
service manager
Working hours
permanent
Responsibility
report number of hours completed, number of appointments offered, number of DNAs, number of un-booked appointments for the previous month
report any complaints or incidences, add to Governance agenda for discussion
daily Maintain email inboxes, make timely response to queries and complaints. Monitor rota and update appointment screens if there are any changes. Weekly Monitor 2ww safety netting admin. Monitor discharge and referral procedures
main duties and responsibilities Management of the clinical and non clinical rotas for both Hub sites
monitor Docman mailbox. Update appointment books Any new staff recruitment, induction, document checks, onboarding, and training. Any leaver admin. Check timesheets against rota, confirm payroll
monthly Request site based extended hours forecasts for the following month from site managers Verify site based extended hours that were completed for the last month
communicating effectively across the team
the post holder will communicate daily via verbal, electronic, and written communications, with all levels of staff internally and externally
reception manager
Working hours
part-time
Salary
salary
Responsibility
continually assess and evaluate systems recommending changes and improvements to the Practice Manager as appropriate
computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
process prescriptions as required and according to Practice protocols
ensure all new reception staff receive induction, online or relevant training
assist with problems which may lead to complaints
participate in audit where appropriate
apply practice policies, standards and guidance
oversee the alteration/cancellation of surgeries and make alternative arrangements in an emergency
Requirements
communicate effectively with other team members, patients and carers
recognise people’s needs for alternative methods of communication and respond accordingly
customer service: 1 year
general Practice Reception: 5 years
pharmacist
Working hours
permanent
full-time | Permanent
Responsibility
patient facing Long-term condition clinics Seepatients with single or multiple medical problems where medicine optimization is required (e.g
medicines optimization)
make appropriate recommendations to Senior Pharmacists or GPs for medicine improvement
work with care home staff to improve safety of medicines ordering and administration
attend and refer patients to multidisciplinary case conferences
medicines support Provide patient facing and telephoe clinics for those with questions, queries and concerns about their medicines in the practice
respiratory, cardiovascular, Diabetes.) Review the on-going need for each medicine, a review of monitoring needs and an opportunity to support patients with their medicines taking ensuring they get the best use of their medicines (i.e
medicine information to practice staff and patients Answers relevant medicinerelated enquiries from GPs, other practice staff, other healthcare teams (e.g
Salary
salary
Education
provide education and training to primary healthcare team on therapeutics and medicines optimization. This will include local community pharmacists
administrator
Working hours
full-time | Part-time | Temporary
Salary
salary
Requirements
outstanding customer service skills and team player
excellent data entry and typing skills
superior listening, verbal, and written communication skills
ability to handle stressful situations appropriately
Responsibility
work in accordance with policies, ensuring that all work and procedures are undertaken in accordance with issued guidance
understand basic eligibility rules and act as the first line of enquiry for questions, escalating to senior staff where necessary
assist staff with other duties such as ensuring pods are stocked with necessary equipment
check in patients with booked appointments using web-based software
practice manager
Working hours
full-time | Permanent
Salary
salary
Responsibility
main Responsibilities
quality and Outcomes Framework
ALL Enhanced Services and Locally Commissioned Services
contractual Requirement
medicines Management
childhood immunisations
other immunisations
influenza vaccinations
Requirements
practice Manager in Primary Care: 5 years
site manager
Working hours
full-time | Permanent
Salary
salary
Responsibility
main Responsibilities
TITLE : Medicus- Assistant Site Manager
ACCOUNTABLE TO : The Site Manager, Managing Partner and Site based Practice Partners
MANAGES : Support Site Manager to manage administrative staff of the practice
to work alongside the Site Manager for the setting up of new, and maintenance of existing, systems to maximise all Practice income
to assist in the preparation of a work rota for the doctors and arrange locum cover when necessary
to plan and co-ordinate the recruitment, induction and training of new administrative staff
the Assistant Site Manager will support the Site Manager in daily management of the practice and will ensure staff rotas are adequate and well planned to meet the practice’s needs
Requirements
health Care: 2 years
care coordinator
Working hours
permanent
full-time | Part-time | Permanent
full-time | Permanent
Language
english
Responsibility
job responsibilities There may be, on occasion, a requirement to carry out other tasks
MAIN DUTIES AND RESPONSIBILITIES Work with the clinical team to identify patients for clinical support and intervention
contact patients to book appointments, blood tests, vaccinations, immunisations and screening
provide information on practice & PCN services and signposting to other health and wellbeing support services locally
contacting by telephone, text or letter
collect and input data using practice Emis system
there may be, on occasion, a requirement to carry out other tasks
provide information on the importance of immunisations, screening, review and 'myth-bust' when faced with misinformation
Salary
salary
Requirements
communicate effectively with other team members
communicate effectively with patients and carers
recognize peoples needs for alternative methods of communication and respond accordingly
nurse
Working hours
full-time
full-time | Part-time
Salary
salary
Requirements
ability to work core hours
flexibility for cover
membership of a professional body
essential
clinical skills – cervical cytology, immunisation and vaccination, ear care, minor surgery
desirable
change-management skills and ability to support patients to change lifestyle
communication skills, both written and verbal
Responsibility
monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines
provide information and advice on prescribed or over-the-counter medication on medication regimens, side effects and interactions
produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures
support patients to adopt health promotion strategies that encourage patients to live healthily, and apply principles of self-care
receptionist / administrator
Working hours
full-time | Part-time | Permanent
full-time | Part-time
Language
english
Salary
salary
Responsibility
opening up/locking-up of Practice premises and maintaining security in accordance with
practice protocols
to receive and direct patients and visitors to the Practice, promptly and courteously, ensuring that accurate information is supplied
to be responsible with other members of the reception team for maintaining and monitoring the Practice appointments system
to have working knowledge of the telephone systems and have an appropriate telephone manner
registering patients in accordance with practice guidelines
processing repeat prescriptions in accordance with Practice guidelines
to be aware of the practice philosophy and to treat patients/ visitors with respect, and tolerance and offer constructive support to colleagues and general public
Requirements
communicate effectively with other team members
communicate effectively with patients and carers
recognize peoples needs for alternative methods of communication and respond accordingly
Contract type
we are seeking multiple Full Time and Part Time Receptionist/ Administrator for Medicus
team leader
Working hours
full-time | Permanent
Requirements
experience of working in Primary Care
previous Team Leader role
experience of GP Patient Registration process and working using EMIS clinical system
leadership skills
organisation and attention to detail
training and reporting
problem solving and creative thinking
outstanding customer service skills and team player
Salary
salary
Responsibility
monitor and track activity of patient registrations, report on performance
identify issues, plan for and track to resolution
keep updated with national changes and act as expert in subject area
work with Manager to create SOPs and processes, be proactive in proposing changes
monitor and balance the workload of cross-functional staff, provide guidance and support
set clear team goals and deadlines
manage rota, annual leave and appraisals
run team meetings and take part in management meetings, updating across all levels of the business