Earnings on positions in MEDICAL TONGHUI INTERNATIONAL GROUP
Estimated salary
£ 1859
Median salary at MEDICAL TONGHUI INTERNATIONAL GROUP
£ 1791Lowest salary
£ 2188The average salary
£ 3850Highest salary
MEDICAL TONGHUI INTERNATIONAL GROUP is looking for employees for positions:
supervisor
Language
english
Responsibility
review and monitor work performance continually against agreed KPIs and SLAs
review all decline referrals before they are sent to insurers, subject to contract
escalate any unresolved departmental queries
what does a day in the life of a Travel Claims Supervisor at IMG look like?
customer service administrator
Working hours
full-time
Language
italian
Responsibility
comfortable dealing with customer queries and complaints
nurse
Salary
salary
Requirements
registered General Nurse
5 years post-registration experience in an acute field such as Emergency Care, ICU, or Prehospital Care
ability to work autonomously while collaborating as part of a team
✔ Background in healthcare or medical insurance
✔ High attention to detail and numerical accuracy
dynamic and adaptable character
✔ Familiarity with claims management
✔ Excellent communication skills
administrator
Language
english
Responsibility
provide the highest level of customer service to both internal and external clients
effectively manage all inbound correspondence, including calls, chats and emails, as well as your own time and workload, immediately raising any concerns to the management team
manager
Language
english
Responsibility
to bring to the attention of a Team Leader, Supervisor or the Operations Manager any failures or development opportunities regarding the case management systems and telephone system
to bring to the attention of a Team Leader, Supervisor or the Operations Manager any case that is likely to be contentious or that will potentially result in a serious complaint
to meet agreed objectives and meet KPI’s
to be fully familiar with the case management systems and to ensure that all information obtained during an assistance case or pre-authorisation case is properly documented on these
to promote a company ethos of service excellence and to contribute to the development and achievement of the Operations Department strategy
to provide the highest level of customer service to both internal and external clients
to carry out any other tasks as agreed with a Team Leader, Supervisor or the Operations Manager
to maintain an oversight on the handling and direction of all current cases and to provide support and direction to Administrators as necessary
part time administrator
Responsibility
other various policy and administrative related tasks or projects as assigned by the line manager
they will be versed in the products available from our clients and carry out any authorized changes requested or pass on any that require additional approval or are more complex while keeping the member updated and informed
what does a day in the life of a Sales Support Administrator Look like?
to process, from request to fulfilment, any amendments/cancellations to existing travel insurance policies by documenting any amendments via our clients operating systems
assist in processing client mailboxes ensuring all emails are actioned within 2 business days to ensure outstanding customer service to all customers
Requirements
strong written and verbal communication skills
sales administrator
Responsibility
the Sales Support Administrator provides outstanding service to our members by answering calls related to New Quotes for Insurance/Renewal or Cancellations of existing policies as well as providing outstanding customer service when answering questions and assisting with proposed changes to policies
you will be versed in the products available from our clients and carry out any authorised changes requested or pass on any that require additional approval or are more complex while keeping the members updated and informed
Earnings on positions in MEDICAL TONGHUI INTERNATIONAL GROUP