MEDALLIA Salary
3RD FLOOR 1 ASHLEY ROAD ALTRINCHAM WA14 2DT UNITED KINGDOM
TIN: 07982374
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Earnings on positions in MEDALLIA
MEDALLIA is looking for employees for positions:
manager
Working hours
- full-time
Requirements
- minimum Qualifications
- preferred Qualifications
- operational and financial Professional Services experience
- proven track record of success delivery on NPS, renewal / account health metrics
- exceptional leadership, interpersonal and relationship building skills
- experience managing and growing a Professional Services team
- minimum of 10 years of experience, with prior role in customer experience, customer relationship management, strategic program management, consulting, sales/business development, account management, and/or project management
- advanced degree, PMP certification
Responsibility
- build a community and shape the team culture
- provide regular, timely, and well structured feedback to team members
- teach, mentor, and coach, with focus on a portfolio mindset
- manage escalations for program teams
- relationship Management: Own and manage the long-term success of customer programs and multi-level client stakeholder relationships
- team Management: Lead and inspire a team in deploying and managing Medallia solutions