concierge
4 the last 301 days, recently 2023-09-17
Responsibility
- job Advert
- the Company
- the Role
Show more +28 - the Downtown Concierge Team provide a first class customer experience to our residents, 24 hours a day
- creating open and honest forums to drive lessons learnt from past experiences drives improvement
- we have an excellent opportunity to join the team based at our Downtown apartment building in Salford
- we take pride in our work and celebrate successes, thereby creating an environment where our people are truly valued
- you will be part of a friendly and dynamic team who really make a difference for the residents that live here
- downtown Asset Management is part of the McGoff Group of companies, a privately owned, multi award winning construction and integrated support services business with 50 years’ experience
- our dedicated asset management team is based full time on site at our flagship Downtown apartment building on the banks of the River Irwell in Salford and provides comprehensive Property Letting & Sales, Property & Asset Management, Development Appraisal and Marketing services
- our dedicated asset management team are based full time on site at our flagship Downtown apartment building on the banks of the River Irwell in Salford and provide comprehensive Property Letting & Sales, Property & Asset Management, Development Appraisals and comprehensive Marketing services
- with accolades including The Sunday Times 100 Best Companies to Work for and Investors in People Gold, this is an exciting time to join the McGoff Group
- “We will not be constrained or shackled by the way things have always been done"
- roles and Responsibilities
- excellence - We strive for excellence by creating a united team atmosphere empowering our employees to enthusiastically contribute through clear, tangible deliverables
- provide first class customer care to residents of the building as a key representative of our business
- proactively service residents needs by utilising your knowledge of the building and local area
- passion - Our passion is placemaking, creating incredible spaces through our totally holistic and inclusive approach. Our class leading, sustainable environments enhance the health and wellbeing of our residents, customers and clients
- innovation - We place precision engineering at the heart of everything we do, whilst encouraging creativity and innovation by empowering our people to find imaginative solutions to everyday industry problems
- hours: Monday - Friday 7am-3pm / flexibility required
- to provide utility meter readings for all properties as and when required
- collaboration - We value team endeavour over the performance of any one individual. Aligning all stakeholders through clear, concise and common goals, driving efficiencies and quality outcomes at every level
- ensure you are fully conversant with our concierge front of house procedures and comply with all policies and procedures that are in place
- provide utility meter readings for apartments as and when required
- arrangement of furniture and layout of residents lounge and other communal areas in preparation for organised events
- monitor our Resident Engagement Apps’ messaging facility and respond promptly
- rectify any unplanned cleaning emergencies; directly where required
- proactively deal with any maintenance issues that arise by informing the building manager
- coordinate, instruct and allow access for services to the development, such as for utility companies, refuse collection, deliveries, repairs and maintenance
- handle general enquiries such as queries, complaints and maintenance requests
- handling general enquiries such as queries, complaints and maintenance requests
Requirements
- excellence in leading a high performing team
- excellence in customer service
- highly organised with excellent communication skills
Show more +6 - proactive, Enthusiastic and passionate
- innovative mind-set
- collaborative approach to deliver results
- excellent attention to detail
- experience within a similar role is preferable
- experience within a similar role is a must
Salary in other companies in the position concierge
| NORRIE JOHNSTON RECRUITMENT | 3333 £ | 2588 £ 3333 £ |
| GCB AGENCY RECRUITMENT | 3333 £ | 2588 £ 3333 £ |
| GLH HOTELS | 3200 £ | 2588 £ 3333 £ |
| GALLIONS APPROACH MANAGEMENT | 2916 £ | 2588 £ 3333 £ |
| TALENT STAFFING | 2908 £ | 2588 £ 3333 £ |
| KENSINGTON LIVING | 2712 £ | 2588 £ 3333 £ |
| PLATINUM RECRUITMENT CONSULTANCY | 2666 £ | 2588 £ 3333 £ |
| DEVONSHIRE APPOINTMENTS | 2666 £ | 2588 £ 3333 £ |
| CLEVELAND CLINIC LONDON | 2625 £ | 2588 £ 3333 £ |
| WILLIAMS LEA | 2588 £ | 2588 £ 3333 £ |