MCGOFF GROUP FACILITIES SERVICES  Salary

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1 ST. GEORGES COURT ALTRINCHAM BUSINESS PARK ALTRINCHAM WA14 5UA UNITED KINGDOM
Rating of the company
The user's experience with MCGOFF GROUP FACILITIES SERVICES is not verified

MCGOFF GROUP FACILITIES SERVICES

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MCGOFF GROUP FACILITIES SERVICES is looking for employees for positions:

helpdesk administrator

Working hours

  • full-time

Requirements

  • previous experience working on a Facilities Services Helpdesk
  • previous experience working on Facilities Management Platforms / Portals – CAFM, Pronett etc. desirable
  • familiar with reactive and planned maintenance contracts and frameworks
  • excellent communication and problem solving skills
  • good attention to detail
  • ability to work well under pressure
  • A good understanding of KPIs

Responsibility

  • answering of helpdesk phones and e-mails and actioning accordingly
  • following up with customers to ensure full resolution of issues