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MAY BUSINESS CONSULTING is looking for employees for positions:
service delivery manager
service delivery manager
it project manager
Responsibility
develop and Maintain Relationships: Foster strong working relationships with partners and support their governance models
provide Technical Advice: Advise partners on the best approaches to solving technology challenges
roadmap and Backlog Management: Maintain a clear roadmap and internal backlog, working closely with product and technology teams to implement changes
expectation Management: Set realistic timelines for deliverables and manage internal and external stakeholders effectively
track Performance: Ensure appropriate OKRs/KPIs are met to provide maximum value to partners
service Desk Establishment: Help set up a service desk for partner support
supplier Management: Demand high standards from suppliers and seek continuous product and technology improvements
contract and Integration Knowledge: Understand contractual relationships and technical integrations in detail
Requirements
we are looking for an Service Delivery Manager to join a financial technology company based in the United Kingdom that provides a credit card product
partner Management: Ability to manage partners and challenge them intelligently
as the Service Delivery Manager, your main responsability will be to ensure the seamless delivery of fintech services to clients, aligning the company's service capabilities with client expectations and requirements
data Analysis Expertise: Skilled at independently extracting and analyzing large data sets
proactive Attitude: Have a "can do" and "can deliver" approach
project and Product Management: Possess strong project and product management skills
cloud Applications: Basic understanding of cloud applications
technology Stack Knowledge: Good understanding of partners' technology stack
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