MAY BUSINESS CONSULTING  Salary

33 MARKET SQUARE STONY STRATFORD MK11 1BE
TIN: 08993103

MAY BUSINESS CONSULTING
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MAY BUSINESS CONSULTING is looking for employees for positions:

service delivery manager

Responsibility

  • develop and Maintain Relationships: Foster strong working relationships with partners and support their governance models
  • provide Technical Advice: Advise partners on the best approaches to solving technology challenges
  • roadmap and Backlog Management: Maintain a clear roadmap and internal backlog, working closely with product and technology teams to implement changes
  • expectation Management: Set realistic timelines for deliverables and manage internal and external stakeholders effectively
  • track Performance: Ensure appropriate OKRs/KPIs are met to provide maximum value to partners
  • service Desk Establishment: Help set up a service desk for partner support
  • supplier Management: Demand high standards from suppliers and seek continuous product and technology improvements
  • contract and Integration Knowledge: Understand contractual relationships and technical integrations in detail

Requirements

  • we are looking for an Service Delivery Manager to join a financial technology company based in the United Kingdom that provides a credit card product
  • partner Management: Ability to manage partners and challenge them intelligently
  • as the Service Delivery Manager, your main responsability will be to ensure the seamless delivery of fintech services to clients, aligning the company's service capabilities with client expectations and requirements
  • data Analysis Expertise: Skilled at independently extracting and analyzing large data sets
  • proactive Attitude: Have a "can do" and "can deliver" approach
  • project and Product Management: Possess strong project and product management skills
  • cloud Applications: Basic understanding of cloud applications
  • technology Stack Knowledge: Good understanding of partners' technology stack