MAXWELL STYLE

Responsibility

• develop and implement effective merchandising strategies
• attend meetings with customers , taking and implementing notes
• work with customers on a daily basis regarding status of each order
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• monitor inventory levels and make recommendations for restocking
• excellent communication skills both within the team and with the customers
• maintain accurate records of merchandising activities and sales data
• keep up to date with the Critical Path on daily basis to ensure that wash care labels, lab dips, test reports, trims and fit samples are received in a timely manner and are approved within time restraints in order that production is completed on time
• work with the factories on a daily basis and plan the factory schedule for each order received from customer ensuring that production is produced on time

Requirements

• previous experience as an Import merchandiser
• strong organizational and time management skills
• excellent communication abilities, ensuring all members of the time are informed on any issues etc
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• ability to work independently and as part of a team
• knowledge of retail/fashion industry
• flexible, approachable, friendly and a good team player
• merchandising: 2 years

Earnings for position merchandiser

Responsibility

• coordinate with other teams/ departments to resolve customer issues, follow-up and make sure close-loop to all escalations
• respond to internal and external customer escalations quickly, proficiently and professionally while meeting specific quality expectations
• adhere to established procedures and guidelines while providing quality customer service in order to meet and exceed department standards
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• engage sellers to develop long-term relationships and confidence in TikTok E-commerce
• support ad-hoc projects and initiatives per business needs
• look for opportunities to identify ongoing issues and eliminate repeat complaints, reduce escalation rate in order to enhance operating process and improve overall customer experience

Requirements

• BA/BS degree or equivalent practical experience
• requires a minimum of 1 years' experience in a customer service environment
• demonstrates effective, clear and professional written and oral communication
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• eager to learn, initiative taker and problem-solver
• proactive and continuous improvement attitude
• high problem solving and priority skills
• thrives in fast and dynamic environments
• ability to work under high pressure
• support business in shifts by following the local labor laws
• meticulous and organized
• have a good temper to handle disputes and emergencies
• must be customer service and result-oriented
• excellent skills for communicating and relating with both team members and customers
• experience in E-Commerce or marketplace platforms is a plus

Responsibility

• communicating with clients to understand their needs and explain product value
• building relationships with clients based on trust and respect
• collaborating with internal departments to facilitate client need fulfillment
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• collecting and analyzing data to learn more about consumer behavior
• keeping accurate records pertaining to inventory and account notes
• maintaining updated knowledge of company products and services
• resolving complaints and preventing additional issues by improving processes
• identifying industry trends
• acting as a client advocate with a focus on improving the buyer experience

Requirements

• bachelor’s degree in sales, communications, or related field
• more education or experience may be preferred
• exceptional verbal and written communication skills
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• ability to collect, track, and analyze large amounts of data
• adaptability and strong problem-solving skills
• excellent active listening skills
• ability to build rapport and collaborate with others within the company and externally
• understanding of consumer behaviors and industry trends
• account management: 1 year
• sales: 1 year
• extensive, accurate product knowledge

Responsibility

• communicating with clients to understand their needs and explain product value
• building relationships with clients based on trust and respect
• collaborating with internal departments to facilitate client need fulfillment
  Show more +6
• collecting and analyzing data to learn more about consumer behavior
• keeping accurate records pertaining to inventory and account notes
• maintaining updated knowledge of company products and services
• resolving complaints and preventing additional issues by improving processes
• identifying industry trends
• acting as a client advocate with a focus on improving the buyer experience

Requirements

• bachelor’s degree in sales, communications, or related field
• more education or experience may be preferred
• exceptional verbal and written communication skills
  Show more +8
• ability to collect, track, and analyze large amounts of data
• adaptability and strong problem-solving skills
• excellent active listening skills
• ability to build rapport and collaborate with others within the company and externally
• account management: 1 year
• understanding of consumer behaviors and industry trends
• sales: 1 year
• extensive, accurate product knowledge

Requirements

• graphic design: 1 year