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Mattressman is looking for employees for positions:
retail manager
retail manager
retail sales consultant
purchase ledger clerk
team leader
sales consultant
customer service advisor
Working hours
full-time | Permanent
Responsibility
ensuring the store is clean & presentable at all times
maintain and develop both new and existing Mattressman customers through excellent customer care and ethical sales methods
provide outstanding customer service at all times, resolving all customer queries quickly and efficiently, managing situations to result in successful conclusions
being able to handle telesales calls in between store's footfall
being able to adapt to new technology to help enhance customer experience
work flexibly and as part of the team, ensuring stock is replenished and displayed to the required standard
carry out daily cash handling routines Adhering to data protection policies at all times
ensuring that POS and updated pricing changes are always up to date within the store
Requirements
mattressman is looking for a Sales Manager at our Flagship Norwich Superstore
you will be setting the standards for your sales team to follow and actively lead by example
retail sales: 3 years
retail management: 3 years
you will be responsible to ensure that the first point of contact for customers face to face or over the telephone is a positive experience
your focus will be delivering exceptional customer service, sales advice and creating an informed, honest, professional sales experience for all our customers
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