MARKEM-IMAJE in Salford Salary
CENTENARY HOUSE 1 CENTENARY WAY SALFORD M50 1RF ENGLAND
TIN: 08611948
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Earnings on positions in MARKEM-IMAJE
MARKEM-IMAJE is looking for employees for positions:
customer service representative
Responsibility
- T
- markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems
- markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes
- this role will undertake all aspects of the Customer Care activities and collaborate with functional departments throughout the distribution and supply chain operations and provide high customer service through efficient ordering and administration of customer queries, purchases and returns in line with M-I processes and procedures
- this role will work closely with Helpdesk, Planning, Account Managers and Supply Chain and will be acting as a representative for Markem-Imaje, which will create customer satisfaction and loyalty
- this role will work closely with Helpdesk, Planning, Account Managers and Supply Chain wnd will be acting as a representative for M-I which will create customer satisfaction and loyalty
- handle special invoicing requests for customers
- infosys sending - Coordinating and managing communications with customer invoices, following up on invoice queries
Requirements
- ability to communicate with internal and external customers in advisory capacity
- exceptional knowledge of customer service, at least 2
- exceptional knowledge of customer service, at least 2 -3 years' experience in a similar role
- 3 years' experience in a similar role
- customer Care are the face of M-I to the customer and must act as professional experts in all touch points
- must be able to follow procedures and plan time for self and others
- ability to manage multiple projects