MARKEM-IMAJE is looking for employees for positions:
customer service representative
Responsibility
T
markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems
markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes
this role will undertake all aspects of the Customer Care activities and collaborate with functional departments throughout the distribution and supply chain operations and provide high customer service through efficient ordering and administration of customer queries, purchases and returns in line with M-I processes and procedures
this role will work closely with Helpdesk, Planning, Account Managers and Supply Chain and will be acting as a representative for Markem-Imaje, which will create customer satisfaction and loyalty
this role will work closely with Helpdesk, Planning, Account Managers and Supply Chain wnd will be acting as a representative for M-I which will create customer satisfaction and loyalty
handle special invoicing requests for customers
infosys sending - Coordinating and managing communications with customer invoices, following up on invoice queries
Requirements
ability to communicate with internal and external customers in advisory capacity
exceptional knowledge of customer service, at least 2
exceptional knowledge of customer service, at least 2 -3 years' experience in a similar role
3 years' experience in a similar role
customer Care are the face of M-I to the customer and must act as professional experts in all touch points
must be able to follow procedures and plan time for self and others
ability to manage multiple projects
software engineer
Working hours
full-time
Benefits
company car
Requirements
engineering background including PC and PLC based systems
experience in developing software solutions, able to test, install and validate performance against project deliverables
ability to work in a multi-tasked environment
bachelor or comparable degree in Engineering
quality engineer
Working hours
full-time | Permanent
Requirements
bachelor’s Degree in a science, mathematical or engineering based subject matter
on-going, advanced coursework in the field of Quality Assurance Engineering/Lean Six Sigma
able to work in a matrix environment and to multi-task
results oriented and committed to quality and Continuous Improvement
excellent written and verbal communication, and the ability to present data to all levels in the organization
strong analytical, problem solving and Continuous Improvement skills
strong data analysis and presentation skills
engineering manager
Working hours
full-time | Permanent
Requirements
at least 5 years of professional experience in engineering
experience of real time embedded systems and/or electro-mechanical systems a plus
minimum Bachelor’s Degree in relevant engineering discipline
A minimum of 2 years’ experience as manager or leader of a team
exposure to Agile methodologies would be beneficial
technical manager
Requirements
proven track record as an Account Manager / Area Sales Manager within an industrial B2B company
knowledge of consultative sales techniques and value selling
experience in managing sales in the assigned territory
results driven
excellent communication skills
ability to work remotely whilst maintaining own initiative and fluent and efficient communication with the line manager and the team
availability to travel on a regular basis
technician
Requirements
experience of working in an engineering background
strong fault finding and diagnostic skills
experienced in disassembly and reassembly
good manual dexterity
ability to work to tight deadlines
proactive approach to problem solving
sales engineer
Language
english
Requirements
engineering background including PC and PLC based systems
computer Skills and aptitude for quickly learning new software tools and computer hardware
knowledgeable in packaging industry and supply chain automation
experience in developing software solutions, able to test, install and validate performance against project deliverables
understanding of software development and service delivery methodology
knowledge in AutoCAD, MS Visio, and flow documentation tools
acts in a professional manner and enhances customer satisfaction
excellent verbal and written communication skills at all levels for the organization
Responsibility
escalate out of scope request to immediate manager for approval
act as Project Manager, being the customers main point of contact, as well as internal point of contact from start, roll out and execution
sales representative
Working hours
full-time | Permanent
full-time
Responsibility
the Role
this is a commercial inside sales role requiring account management & direct aftermarket sales to our customer’s portfolio
markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems
markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes
the Aftermarket Sales Representative will be working in the Supply and Service team actively supporting the growth of the Aftermarket business across UK
identify opportunities for new business within assigned accounts and recover lost business/customers
Requirements
proven inside sales experience ideally in aftermarket sales
good selling skills over the phone/video
knowledge of consultative sales techniques and value selling
results driven, customer oriented and used to work under pressure
sales executive
Requirements
proven sales experience including account management and new leads generation for aftermarket offerings
excellent selling skills over the phone/video and in person
knowledge of consultative sales techniques and value selling, ideally in aftermarket sales
availability to travel 1-2 days per week
excellent communication skills. Experience performing presentations will be a plus
results driven and customer-oriented, able to work under pressure
clean driving license
field service engineer
Working hours
full-time | Permanent
Benefits
company car
fuel card
Salary
salary
Responsibility
markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems
markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes
perform pre-installations, installations and maintenance activity
Requirements
essential
at least 2-3 years’ experience as Field Service Engineer or as Technical Service Engineer
ability to technically assess situations and issues, and proactively advise on solutions
ability to follow procedures and plan time effectively
ability to manage multiple tasks
desirable
certification relating to Mechanical, Electrical/Electronics, Networking or software capabilities
expert knowledge of technical products, ideally similar to MI’s product range