due to exciting company growth, we are seeking a 2nd Line IT Technical Support Engineer to join our busy technical support team
the ideal candidate has prior experience in the I.T services industry coupled with the ability to quickly develop technical knowledge while exhibiting strong customer-facing skills
this role offers the successful candidate a mid-level position within our established I.T. management consultancy, with the potential to internally progress through the ranks of the business
Requirements
eligibility to work in the UK
to work cohesively and efficiently as part of a team of I.T. professionals
willingness to be DBS checked upon employment
strong customer-facing skills
occasionally being available for out-of-hours work
professional telephone manner
strong written and spoken communication skills, conveying ideas effectively
highly motivated with the ability to work independently
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