MARK J REES LLP  Salary

GRANVILLE HALL GRANVILLE ROAD LEICESTER LE1 7RU
TIN: OC362074

MARK J REES LLP
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MARK J REES LLP is looking for employees for positions:

it support technician

Working hours

  • full-time

Language

  • english

Education

  • GCSE or equivalent

Responsibility

  • answering end-user support tickets via email, phone and in person
  • ordering new IT stock and consumables as instructed
  • managing equipment bookings e.g. laptops for staff
  • installation, configuration and deployment of software and hardware
  • setting up new user accounts
  • setting up new computer equipment, including desktop PC's, printers etc
  • daily monitoring of the backup routines
  • troubleshoot desktop and system faults and queries with colleagues and suppliers to diagnose and resolve incidents

Requirements

  • for instance, this could be helping friends and family with IT issues
  • the successful candidate should be able to demonstrate a natural enthusiasm for technology and be able to showcase that enthusiasm through IT hobbyist activity
  • the successful candidate should be able to discuss openly the methods they use to achieve this hobbyist activity and be able to answer questions about how they solved any issues they may have encountered