MANSTON SURGERY  Salary

NORTHGATE 118 NORTH STREET LEEDS LS2 7PN
TIN: 06545486

MANSTON SURGERY
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MANSTON SURGERY is looking for employees for positions:

reception manager

Working hours

  • permanent

Responsibility

  • be responsible for initial and ongoing training of reception staff
  • taking responsibility for the punctual opening and closing of the premises ensuring that security procedures are adhered to by staff
  • be the lead on PCN initiatives, attend training and be able to cascade down to all reception staff
  • first point of contact for receiving and dealing with patient enquiries/minor complaints
  • you will be responsible for the day-to-day management of the reception and admin teams including repeat prescribing, appointments and the clinical system, ensuring all functions are carried out in accordance with agreed procedures, protocols and time-scales
  • maintaining staff health and safety compliance
  • review of existing standards and procedures while implementing new best practices to ensure a seamless delivery of front of house services Managing internal surgery and external 3rd party appointments to maximise optimal use for the practice
  • produce, manage, and operate the reception and GP rota, checking future planned absences and planning cover to ensure the team is adequately staffed at all times