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MANSTON SURGERY is looking for employees for positions:
reception manager
reception manager
medical secretary
reception supervisor
Working hours
permanent
Responsibility
be responsible for initial and ongoing training of reception staff
taking responsibility for the punctual opening and closing of the premises ensuring that security procedures are adhered to by staff
be the lead on PCN initiatives, attend training and be able to cascade down to all reception staff
first point of contact for receiving and dealing with patient enquiries/minor complaints
you will be responsible for the day-to-day management of the reception and admin teams including repeat prescribing, appointments and the clinical system, ensuring all functions are carried out in accordance with agreed procedures, protocols and time-scales
maintaining staff health and safety compliance
review of existing standards and procedures while implementing new best practices to ensure a seamless delivery of front of house services Managing internal surgery and external 3rd party appointments to maximise optimal use for the practice
produce, manage, and operate the reception and GP rota, checking future planned absences and planning cover to ensure the team is adequately staffed at all times
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